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  • Posted: Sep 20, 2021
    Deadline: Sep 30, 2021
  • Synapse Services is the largest provider of Mental Healthcare Service in West Africa. We provide patient centred care in a calm and serene environment with a robust mixture of Local and Internationally trained professionals.
    Read more about this company


    Admin and Account Officer

    Job Responsibilities
    Admin Role:

    • Understudy the Admin Leads as well as handle daily inquiries, queries, and complaints (calls, social media, email and text)
    • Follow up on inquiries, analyze customer problems and resolve all issues.
    • Document inquiries and ensure information is passed to the concerned persons for action.
    • Co-ordinate with senior staff and escalate customer requirement and issues for resolution.
    • Know our products/services inside and out for inquiries handling.
    • Plan and coordinate administrative procedures and systems and devise ways to streamline processes
    • Receive, dispatch and disseminate official correspondence.
    • Ensure the availability of necessary supplies by identifying procurement needs of the Unit
    • Ensure proper filling and documentation
    • Keep abreast with all organizational changes and business developments.

    Account Role:

    • Understudy the Accounts department and their processes
    • Maintain petty cash logs, receipts, and balances
    • Post payments to appropriate accounts and maintain logs of daily receipts
    • Manage billings and invoicing
    • Enter all payments received from clients are entered into designated databases
    • You will be required to cover for Admins and Account Officers when they go on leave.
    • Perform other duties so assigned.


    • HND / B.SC qualification
    • Minimum of 2 years work experience in administration, secretariat and accounts.

    Required Skills:

    • Good use of Microsoft Office Tools.
    • Be hardworking, Diligent and possess Positive Energy
    • Should be reliable and punctual
    • Willingness to work flexible schedule
    • Excellent Communicator; Attention to details
    • Ability to work in a fast-paced environment.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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