Accounts Executive at Eunisell

The Opportunity

• We are seeking an experienced Accounts Executives to join our team in Lagos & Port Harcourt, Rivers, Nigeria.
• The Candidate will identify sales opportunities, cultivate leads, and develop business relationships with clients to achieve sales targets and revenue goals.
• Your role involves understanding client needs, presenting solutions, and negotiating contracts to secure new business and maintain customer satisfaction.

Roles and Responsibilities

• Develop and implement sales strategies, plans, and tactics to acquire new customers, expand market reach, and achieve sales targets for assigned territories or accounts.
• Identify and qualify sales leads and prospects through research, networking, cold calling, and referrals, targeting key decision-makers and influencers within target industries or organizations.
• Build and maintain relationships with existing clients, serving as the primary point of contact and trusted advisor, understanding their needs, objectives, and challenges to deliver value-added solutions.
• Conduct sales presentations, product demonstrations, and solution pitches to existing and prospective clients, showcasing product features, benefits, and value propositions to address client requirements.
• Customize sales proposals, quotes, and contracts based on client needs, pricing guidelines, and company policies, negotiating terms, and payment terms to close deals.
• Collaborate with internal teams, including marketing, product development, and customer support, to align sales efforts, address customer needs, and deliver solutions that meet client expectations.
• Manage the sales pipeline and sales activities, tracking leads, opportunities, and sales progress using CRM software or sales tracking tools to prioritize efforts and maximize sales conversion.
• Prepare sales forecasts, reports, and analyses for management review, monitoring sales performance, trends, and market dynamics to inform strategic decision-making and planning.
• Attend industry events, conferences, and networking functions to generate leads, build relationships, and stay updated on market trends, competitor activities, and customer needs.
• Conduct competitive analysis and market research to identify market trends, customer preferences, and competitive positioning, informing sales strategies and product development efforts.
• Provide product feedback and insights to product management and development teams, communicating client needs, requirements, and feature requests to drive product enhancements and innovation.
• Resolve customer inquiries, issues, or concerns promptly and professionally, demonstrating responsiveness, empathy, and a commitment to customer satisfaction.
• Monitor customer satisfaction and retention levels, conducting account reviews, satisfaction surveys, and follow-up meetings to assess customer loyalty and identify opportunities for upselling or cross-selling.
• Stay updated on industry regulations, compliance requirements, and best practices in sales and account management, participating in training programs and professional development activities.
• Demonstrate professionalism, integrity, and ethical conduct in all sales activities, adhering to company policies, regulations, and industry standards.

Job Requirements & Qualifications

• Bachelor's Degree in Business, Engineering, Marketing, or a related field; additional certifications in sales or account management are added advantage.
• Proven experience in sales, account management, customer service, or business development roles, preferably in a B2B environment or related industry.
• Knowledge of sales principles, techniques, and strategies, with a track record of achieving sales targets, generating revenue, and building client relationships.
• Strong communication and interpersonal skills, with the ability to build rapport, influence decision-making, and negotiate effectively with clients and stakeholders.
• Customer-focused mindset, with a passion for understanding client needs, delivering value, and providing exceptional service to drive customer satisfaction and loyalty.
• Results-oriented attitude, with a sense of urgency, persistence, and determination to achieve sales goals, overcome challenges, and drive business growth.
• Analytical and problem-solving abilities, with the capacity to analyze sales data, identify trends, and develop actionable insights to improve sales performance.
• Organizational and time management skills, with the ability to prioritize tasks, manage time effectively, and follow through on commitments in a fast-paced sales environment.
• Adaptability and resilience, with the ability to thrive in dynamic situations, embrace change, and adjust strategies in response to market conditions or customer feedback.
• Proficiency in using sales tools and technology, such as CRM software, sales automation tools, and productivity apps, to manage leads, opportunities, and sales activities.