Account Officer at Salvay Services

• Maintain key member accounts
• Build long-lasting relationships with external contacts and internal departments to create a better member experience
• Provide support to key members by learning about and satisfying their needs
• Research, analyze and interpret data from various sources
• Make cold calls or reach out to members
• Stay current on company offerings and industry trends
• Present and demonstrate the value of products and services to prospective members
• Compile and analyze data to find trends
• Convert analysis into business insights
• Support the development of sales strategies
• Handle member complaints

What You’ll Need

• Bachelor’s degree in business, marketing, or related field
• Previous experience working in customer experience
• Comprehensive and current knowledge of industry trends
• The drive and energy to manage multiple accounts while looking for new opportunities
• Excellent verbal and written communication skills
• Ability to understand member needs
• Strong problem-solving and analytical skills
• Attention to detail