Account Officer at Pause Factory

Job Description

• Account Officer plays a crucial role in managing the loan portfolio, ensuring timely repayments, and maintaining strong relationships with clients.

Key Responsibilities

• Loan Portfolio Management: Oversee a portfolio of loans, ensure timely repayments, and identify potential risks.
• Client Relationship Management: Build and maintain strong relationships with clients, respond to their queries, and provide excellent customer service.
• Loan Disbursement: Process loan disbursements, ensuring all necessary documentation is in place and compliant with regulatory requirements.
• Repayment Monitoring: Track loan repayments, identify any delays or discrepancies, and take prompt action to resolve issues.
• Risk Management: Identify potential risks and take proactive measures to mitigate them, ensuring the loan portfolio remains healthy.
• Credit Assessment: Conduct credit assessments on new loan applications, evaluating creditworthiness and making recommendations.
• Collateral Management: Ensure that collateral is properly documented, valued, and monitored.
• Compliance: Ensure compliance with regulatory requirements, company policies, and industry standards.
• Reporting: Provide regular reports on loan performance, client relationships, and portfolio health.

Requirements

• Qualification: B.Sc / HND
• Experience: 2-3 years

Skills Required:

• Communication: Effective communication with clients, colleagues, and management.
• Problem-Solving: Ability to resolve loan repayment issues, client complaints, and other challenges.
• Time Management: Prioritize tasks, manage workload, and meet deadlines.
• Attention to Detail: Maintain accuracy and attention to detail in loan documentation, repayment tracking, and reporting.
• Interpersonal Relationship: Build strong relationships with clients, colleagues, and stakeholders.

Technical Skills:

• Lending Software: Proficiency in lending software, such as loan origination systems, loan servicing platforms, or credit scoring tools.
• Microsoft Office: knowledge of Microsoft Office, particularly Excel, Word, and Outlook.
• Financial Analysis: Basic knowledge of financial analysis, credit assessment, and risk management.
• Regulatory Knowledge: Understanding of relevant laws, regulations, and industry standards governing lending practices.