Account Manager at Next Basket

What We're Looking For:

• Experience Counts: You've been rocking the Affiliate Manager or similar for 3+ years;
• E-Commerce and SaaS Savvy: You've got the know-how in these domains;
• Results-Oriented: You're all about numbers and achieving impressive outcomes;
• Dynamic and Adaptable: Ready to embrace the ever-evolving world of e-commerce;
• Global Ambitions: Eager to take our operations worldwide.

Your Role Involves:

• Managing all Affiliates of the company;
• Be end to end responsible for all third party resellers;
• Managed all processes regarding Affiliate program;
• Find and onboard new Partners on Affiliate program;
• Tracks for the implementation of the set goals and tasks, including KPIs;
• You comply with company standards.

What You'll Do Daily:

• Determining clients needs by conducting meetings to outline their digital goals;
• Overseeing the client's online presence and identifying areas of improvement;
• Actively communicate customer needs and KPIs with services delivery team;
• Being able to analyze the effectiveness of the digital marketing services effort and translate and communicate it with our business partners;
• You will work closely with services delivery team such as graphic designers, content writers, digital marketing specialists, strategists, etc.;
• You will work closely with Sales and Services leads;
• Creating and maintaining positive, long-term relationships with clients to build trust;
• You are highly focused in great level of customer satisfaction;
• Acting as a point of contact for clients to address any digital management queries or concerns;
• Keeping abreast with the digital and e-commerce industry.

 We Expect:

• At least 5 years of experience as a Account manager; 
• Demonstrated track record of successfully managing and delivering tasks;
• Ability to align project goals with broader company objectives, contributing to the overall business strategy;
• Skill in navigating ambiguity and adapting to changing priorities while maintaining a structured approach to project management;
• Excellent verbal and written communication skills, ensuring clear and transparent information flow across teams and stakeholders;
• High level of English language proficiency (written and spoken);
• Positive and friendly attitude;
• Desire for personal & professional growth at an international scale.