Account Manager at Mecho Autotech

Location: Alagomeji, Lagos

Responsibilities

• Generating sales among client accounts, including up-selling and cross-selling of company’s services.
• Operate as the point of contact for assigned customers.
• Ensure clients receive timely updates and ensure satisfactory service fulfillment.
• Responsible for Customer adoption of technology platform.
• Keep records of client transactions and manage collections of payments.
• Coordinate with staff members required for service fulfillment to ensure consistent satisfactory service.
• Collaborate with sales team to reach prospective clients.
• Service multiple clients concurrently, often meeting deadlines.
• Develop and manage a portfolio of Key Accounts.
• Ensure the timely and successful delivery of our solutions according to clients’ needs and objectives.
• Assist with challenging client requests or issue escalations as needed.

Requirements

• Minimum of a Bachelor’s Degree.
• 2 - 4 years Proven experience as an Account Manager.
• Intermediate Proficiency with Microsoft office suite.
• Ability to manage multiple projects/relationships.
• Account Management or revenue generating Experience is a plus.
• Excellent written and communication skills.
• Excellent time management skills.
• Experience in startups is a strong plus.