Account Manager at MacTay Consulting

Job Summary:

• The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product.
• This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Job Responsibilities

• Lead and operate projects based on objectives and market strategies, and ensure the achievement of the market expansion.
• Build relationships with customers and channel partners based on knowledge of technology as well as the customer’s business environment.
• Maintain account and opportunity updates within IT system to manage and prioritize sales opportunities.
• Selling products and services while focusing on developing new accounts and expanding existing.
• Capable to analyze market situation and operator terminal device development strategies, capable to align strategies, design the solution, guide to solve problems and improve solution competitiveness with Operators.
• Establishment of quotes, processing and monitoring orders.
• Lead multiple client projects with challenging goals and objectives.
• Provide best customer experience.

Other responsibilities include:

• Work cross functionally within the company to communicate with all stakeholders in customers' success.
• Create and maintain relationships with customers to better understand and achieve their needs
• Manage all reporting about the health of customers' accounts

Qualifications

• Bachelor degree or above.
• Over 3 years’ working experience with operators or vendors of operators
• Have general knowledge of electronic products, terminal devices and Operator process
• Have experience in tender management and a strong portfolio of clients from traditional and organized local channels and Operator channels.
• Should have strong communication, organizational skills and should be passionate about customer
• Articulate and well accustomed to a client facing role