Account Manager (Kano and Kastina) at RedCloud Technology

Main Responsibilities

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Act as a link between Product Engineering and Pre-Sales Teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process.
• Assist in the recruitment, assessment, and general management of the Field Activation Officers in assigned territory.
• Provide Sales Support and/or Professional Services for implementation.
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics.
• Build a solid understanding of the FMCG distribution chain, from end to end.
• Monitor and analyse customer's usage of our product.
• Work with the Sales team to onboard and integrate new clients and developing existing client relationships.

Experience we think you'll need

• Strong understanding of digital solutions across Payments, Ordering, Marketing solutions and B2B marketplaces
• Demonstrated ability to communicate, present and influence all levels, including executive and C-level.
• Experience in delivering client-focused solutions.
• Excellent listening, negotiation, and presentation skills
• Deep digital understanding
• Keen attention to detail and adherence to deadlines.

Benefits

• Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.
• Plus, you will get:
• First Class Salary
• 25 days annual leave increasing to 26 days after your first 12 months in the business.
• Company Equipment