Account Manager at Glovo

YOUR MISSION

• As Account Manager, you will be a key role in the Regional team.
• You will be directly responsible to build and maintain good relationships between our partners and our company. You will be generating growth with the most highly regarded restaurants in your cities through organizing marketing activities

THE JOURNEY

• Establish excellent relationships with Glovo's partners through consistent and proactive communication, identifying their needs and building engagement (Partner's meetings and business reviews).
• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling) .
• Ensure that Glovo has the best content by signing exclusivities with partners.
• Optimise Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
• Improve Glovo's revenue through commission renegotiation and selling assets.
• Understand, build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

WHAT YOU WILL BRING TO THE RIDE

• At least 2 years of experience in account management or Business Consultancy.
• Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry.
• Computer literate; good knowledge of Google Docs and MS Office, Excel
• Strong Commercial skills.
• Brilliant Communication and interpersonal skills
• Project management skills, highly organized and detail-oriented.
• Problem solver, data-driven with an analytical approach
• An empathetic, inclusive and curious attitude