Account Assistant at DSM-Firmenich

• As Account Assistant, you will support the commercial team to manage their accounts, both externally (with clients) and internally, by managing projects administration, account management activities (such as customer data and products life cycle) and routine inquiries from clients.
• At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Key Responsibilities

• Prepare manual price submissions and request price quotes from Fiori for price collection requests, and prepare Price Quotes upon receiving quotation requests.
• Process application and flavor samples for courier dispatch, prepare sample submission letters, and organize and consolidate customer information and data in ATLAS.
• Use SAP SRM Production Web Portal to create shopping carts, obtain purchase order numbers, and record goods receipts.
• Run sales reports using SAP Self Service Reporting (SPIRE/Web Intelligence) and Qlik Sense, and raise Master Data Management requests.
• Open projects, raise Action Reports in ATLAS, order trial samples for customers, and support ACM in project entry on ATLAS when they are traveling.
• Provide system training to new joiners and schedule refresher training for ACM on ATLAS/QLIKSENSE quarterly.

We bring

• The opportunity to be part of a highly skilled and collaborative commercial community.
• The chance to work for a socially responsible company where sustainability is more than just a claim; it is core to our strategy and purpose.
• Career development opportunities with ample chances to learn and grow.
• The opportunity to be part of a company shaping a strong legacy through breakthrough industrial innovations and technology.

You Bring

• First degree certificate with 2 years’ experience in a commercial assistant role.
• Experience in the food and beverage industry is highly desirable.
• Familiarity with SAP or ATLAS systems is a must have.
• Proficiency in English (both written and spoken).