Accord Supply Chain & Marketing Operation Quality Manager at Pfizer

Purpose of the role:

•  The primary purpose of the role is to manage quality capability development for Countries in scope of Accord for Healthier life program and ensuring program objectives are met on time and to high quality standards.

Key responsibilities:

• Manage the development and maintenance of capability building programs and delivery plans across the countries within the scope of Accord for healthier life program.
• Review capability development programs, periodically and ensure any gaps are identified and corrective actions are implemented with target to meeting program objectives and delivery outcomes.
• Develop and implement communication and change plans to ensure program awareness and promotion across Pfizer key stakeholders.
• Implement and maintain of processes, guidelines, and procedures in managing the Quality capability development programs.
• Provide support to Accord for Healthier life team members to deliver capability development programs with the target to achieving exceptional customer satisfaction.
• Provide reports, briefs and any relevant documentation on the capability development programs’ progress and performance to stakeholders and address any concerns and /or feedback from the stakeholders.
• Make all the Quality relevant supporting materials readily available to the PGS team for each step of their engagement journey with Accord country.
• Assess market’s supply chain Quality Capabilities for Accord countries & detect areas of gap and identifies challenges and opportunities for strategic collaboration.
• Support the markets with Quality best-practices & capability enablers by delivering ‘Quality best practices sharing’ modules to the target countries with the goal of enabling enhancement of the country’s supply chain-related capabilities.
• Represent SCMOQ in the Country engagement process to enable seamless launch of the Accord program in each country through capability building.

Qualifications

• Bachelor's Degree in relevant field
• 7+ years' experience
• Experience in auditing with Good Distribution Practices Knowledge
• Successful track record of continuous improvement and development / implementation of best practices in Quality Operations.
• Highly motivated, organized and able to work effectively in a demanding environment with flexibility to changing priorities.
• Fluent in English, both speaking & writing (A must) - Frensh speaking & writing (optional).