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Key Reporting Relationships
Administratively Reports to: Head, System & Network Administration.
Functionally Reports to: IT QA Supervisor.
Summary
Assists in the evaluation, testing, and validation of IT systems and services. Assesses service levels and product performance to ensure they meet established quality standards. Documents issues and tracks status in designated systems. Develops or participates in the development of solutions to resolve problems.
Key Responsibilities
Requirements
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