Country Head, Technology & Services at First Bank

Ref Id: 18000015
Head Office, Lagos
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Grade Range - From: Senior Manager
Grade Range - To: Assistant General Manager

Detailed Description/Responsibilities

• As part of the Bank’s strategic objectives to maximize its potential and increase contributions from the African subsidiaries, the structure of Technology & Services function in African subsidiaries has been redesigned to ensure optimal support for country business growth objectives.
• In line with this drive, exciting career opportunities now exist in the African subsidiaries for the position of Country Head, Technology and Services in DRC and we are soliciting applications from potentially suitable candidates with the right skills set, experience and pedigree for the role.
• The position is open to external candidates with proven leadership skills, sound technical knowledge, and good track record of success and achievement.
• With a dual reporting line to the GE, Technology & Services and the respective Country CEO, the ideal candidate will provide strategic guidance and oversight for the country’s technology and operations function.
• He/she will be responsible for developing and implementing the country’s technology and operations strategy, short term plans and objectives in line with overall business objectives of the country and group.

Specific Responsibilities include:

• Lead a team of technology and operations managers and officers to manage country technology and operations activities and ensure quality service delivery to internal and external customers
• Develop and implement technology and operations strategies in line with country and group strategies
• Run a world class operations environment; ensuring excellent service delivery and expectations are met consistently
• Ensure optimal performance of country technology infrastructure/systems and availability of IT services for end-user consumption
• Ensure country technology platforms and systems are secure and protected against cyber threats
• Coordinate and lead operational risk management activities for country technology and operations function
• Develop talents and people resources in country technology and operations function needed for business growth

Qualifications

• A good University degree in a Business/IT related discipline. Masters, MBA or a recognized professional qualification will be an added advantage.
• Minimum of 15 years’ experience in banking technology and operations function.
• Minimum of 7 years in banking with 4 or more years in a management role.
• Good knowledge and understanding of banking operations processes, banking services/products, banking industry, IT management, project management & operational risk management.
• Excellent interpersonal, communication, analytical, people development and managerial skills.