IT VAS Executive at Cloud Interactive

Location: Lekki Phase 1, Lagos

Job Description

• The ideal candidates must have a proven track record of achievement in similar roles. Experience in the telecommunications industry is required.
• Planning:
• Conceptualize, design and monitor procedures to manage all VAS & Digital platforms; preparation/ analysis of Logs (Short codes, SMS, Downloads, etc.)
• Participate in a team-based, collaborative development process that starts with in-depth high-level design and ends with solution review.
• Participate in review of Designing & Developing mobile and web applications
• Develop documentation process and procedures for managing VAS network and provide the necessary information required for implementation
• Planning/ implementation of systems and network checklists- perform engineering level network planning and design for all WANS and LANs installed
• Develop a global security plan to ensure safety of data and access to the platform
• Define and implement proof-of-concepts for proving new technologies and/or architecture patterns
• Define comprehensive test strategy and plans aligned with scope, budget, and quality targets
• Evaluate new tools, and unify approaches for deployment of services while considering alignment with industry standards and practices
• Deploy new products and services.

Operations:

• Manage all IS infrastructure and security as well as implementation of network upgrades
• Ensure systems/ servers are always up, running and backed up
• Liaise with technical partners on interface issues with the telecommunication networks
• Liaise with 3rd party partners for service delivery/deployment and management
• Participate in vendor selection process including: requirements gathering, RFQ issuance, vendor evaluation, procurement, etc.
• Ensure 24/7 service availability of mobile media content and infrastructures
• Ensure that all Service Level Agreements are in place and adhered to by technical services team of the business.
• Instruct, assign and direct the activities of the business support and technical staff to ensure that the work performed meets the needs of the application users/vendors.
• Interface with users to capture and analyze business requirements if required

Business Development:

• Provide new services/solutions according to marketing requirements after inspection for availability with the current network structure and standards
• Exploit new technologies and keep abreast of all new developments in the field of telecommunication and digital business.
• Prepare weekly activity and progress reports to senior and executive management.

Educational Qualification and Experience

• Minimum of a bachelor's degree in Computer Science/ Electronic Engineering/ Technology related field.
• Very strong technical background with a flair for technology management; minimum of 3 years experience in VAS space.

Requirements:

• Familiar with VAS equipment and platforms - exposure SMS, USSD, IVR and other VAS channels development and their workings
• Familiar with telecommunication technology architecture & protocols – SMPP, CUAG, SS7
• In-dept knowledge and understanding of both NCC VAS code of conduct and telcos rules of customer engagement in relation to VAS service deployment – DND, DNC, DOI etc.
• Working knowledge of Microsoft IIS and ASP.NET; Web/ Internet content filtering.

Competencies:

• Stakeholder- relationship management skills
• Planning, analytical and project management skills
• Domain name, service configuration and management; antivirus management and firewall configuration
• Network Optimization: High speed LANs based on fast Ethernet technologies, Local to WAN connections, wireless LAN, TCP/IP and other protocols
• Programming skills (Visual, Basic and / Java); Operating systems/Database: Windows (2003, XP, Vista, Red-Hat Linux (Shell Scripting), Oracle DB, SQL, PHP, Java)
• Microsoft Application Suites: Office (English), Visio and Project
• Hardware: Administration and setup of Intel / Dell servers and PC systems with the following peripherals: mouse, monitors, multimedia systems, memory and network cards
• Good communication skills and strong customer – centric focus