Operations Personnel at Rovedana

Job Description

• The operations personnel will effectively manage the operational aspects of the business.

Responsibilities

• Handle renewals of HMO subscriptions for existing clients.
• Update records with our HMO Partners.
• Reconcile new accounts and outdated account holders for the month.
• Handle payment confirmation with the accounts team.
• Process HMO cards and confirm completion of forms by new customers.
• Handle the delivery and dispatch of cards to clients for each new month.
• Confirmation of the delivery of cards to new customers/clients.
• Other duties as assigned by the supervising manager.

Skills/Requirements

• Must be a Young Male.
• Age Limit is 30 yrs as at 31st December 2018.
• A B.Sc. Holder from a reputable University (Minimum of a 2nd Class Lower).
• 1 -2 years’ experience in HMO operations with a Consulting firm or a HMO Merchant organisation.
• Attention to detail (Very Key).
• Proficient to MS Office Tools (Ms Excel is very key).
• IT Savvy Individual.
• Excellent Communication and interpersonal skills.
• An energetic individual who can handle a whole lot of operational activity.
• Strong ability to handle pressure.
• Strong negotiation skills (Ability to handle operational issues/requests with our Partners/Vendors).
• Strong ability to multitask on other operational activities in the organisation.