A2 (L) Liaison Officer at British High Commission

General: Main Purpose of the Job
The main purpose of the Community Liaison Officer’s job will be to support and bolster a cohesive and mutually supporting wider BHC/DfID community. The successful candidate will be an advocate for and provide support to UK-based staff and families on family and community issues, primarily in the areas of information gathering, welfare and communication.

Job Description
To ensure that all new arrivals (single officers, couples, families and officers on temporary duty) are welcomed and supported into the community; that advice on living in Abuja is provided in advance both proactively and on demand; and to guide new arrivals through the arrival process, including orientation and induction briefing, with due care and attention. Specifically to engage in information gathering and providing advice on spouse/partner employment at Post and children's education (by completing the DSFA checklists of authorised schools at Post). To follow up after a period of time to ensure that people have settled in well. (40%)

To contribute fully and actively to a strong sense of community cohesion by ensuring that all members are encouraged to contribute and share relevant information on social events and amenities/restaurants/shops etc. To facilitate events, coordinate volunteers, and liaise/network with other missions’ CLOs and local expat groups/organisations. (40%)

Advocate for UK-based staff and dependents in addressing issues of importance with Post management, including as their representative on the Joint Post Management Board, Post Housing Committee, and evacuation/contingency planning, and as the chief link between Post and DSFA in London. (15%)

Resource management of CLO Imprest, book and DVD library, update of CLO Welcome Pack (in liaison with HR Team and DFID as they update the Post Induction Pack and DFID Country Notes respectively), and coordination of update of the Post Report. (5%)

Qualities needed
The successful CLO needs to be approachable and sympathetic, be a good listener, discreet and able to respect confidences. CLOs may often be the first person at Post to hear of a problem and should be prepared to listen and signpost to where solutions may be obtained. The CLOs report directly into the Deputy High Commissioner, and are expected to advise him on community needs where relevant to wider management decisions.

Remuneration
This is a part time position. Normal office opening hours are 8am – 4pm, Monday - Thursday and 8am – 1pm on Friday. The job will be graded A2 (L) with a monthly starting salary of N317, 910 including allowances. Please note that this will be pro-rated according to the number of hours agreed. Staffs who are not liable to pay Nigerian tax will be subject to a 10% notional tax deduction on the basic salary. The salary will be paid in Naira. Some flexibility in the hours worked will be required, particularly when new staff arrive at post.