Channel Manager (Asset Creation) at The Concept Group

JOB OVERVIEW:

Channel Manager monitors the establishment, maintenance, and expansion of relationships within the Asset Creation sales channel.

The Channel Manager ensures achievement of profitability on the entire range of company’s Asset creation products/services and maximizing revenue opportunities with channel partners.

ACCOUNTABILITIES:

• Implementing channel marketing plans.
• Monthly reporting on achievement of sales KPI’s within sales Channels.
• Driving the RSE teams towards meeting set targets for profitable sales volume and achievement of strategic objectives in the channels.
• Proactively assesses, clarifies, and validates RSEs & Chanel partners’ needs on an ongoing basis to increase performance and drive results.
• Works with Client Experience team to ensure customer satisfaction and resolution of arising issues.
• Managing potential channel conflict with channel partners within the channels; by fostering excellent communication internally and externally and ensuring strict adherence to organizational sales policies.
• Proactively recruiting new qualifying RSEs (as required) and overseeing the on-boarding process.
• Establishes productive & professional relationships with key personnel in assigned partner accounts.
• Complete required training and development programs for both RSEs and channel partners as required.
• Identifies, develops, and implements process improvements towards improving customer satisfaction, improving sales efficiency, etc.
• Work closely with the strategy and marketing department to ensure consistency in the look and structure of sales collateral materials, packages and proposals etc.

SKILLS, COMPETENCIES, QUALIFICATIONS, EDUCATION & EXPERIENCE

• Experience and success in recruiting and retaining a high performance sales team and a demonstrated ability to lead and manage a diverse sales team.
• Demonstrated ability to achieve sales plans.
• Proven business analysis and judgment with the ability to proactively manage business and P&L to meet objectives.
• Demonstrated ability to professionally develop and coach team members.
• Strategy development, project management, problem solving, and change management skills.
• Solid understanding of the financial market and products.
• Exceptional negotiation skills.
• Ability to build positive working relationships, both internally and externally.
• Ability to effectively present information and negotiate with all levels of management
• Demonstrated strong oral and written communication skills.
• Business related computer skills including Microsoft Office Suite.