Operations Lead at RedTown Digital

Job Description

• Oversees departmental or company operations, ensuring all projects are completed on-time and on-budget.
• Communicates with clients, third-party resources, and upper management teams for most effective project completion.

Responsibilities

• Take responsibility and initiative in smooth running of all business operations
• Create a department strategic plan which complies with and enhances the company-wide strategic plan and business plan
• Provide effective team and project management duties, including overseeing project completion timelines, monitoring project costs, and ensuring client needs are met
• Continuously reshape department best practices to provide highest client satisfaction
• Liaise with other departments, including finance and marketing, to ensure operations budgets and proper advertisements which meet department goals and attract clients
• Maintain strong relationships with any third-parties (vendors, financial institutions, suppliers) the department works with regularly to ensure smooth procurement and delivery of products and services
• Drive sales and business goals
• Provide outstanding leadership to team members, including opportunities for coaching and development, to maximise work output and work quality
• Identify patterns and problem areas, and implement effective solutions to increase efficiency
• Report regularly to Managing Director with completed on-budget and on-time projects and project outcomes
• Maintain strong relationships with clients to drive sales and network with new clients

Qualifications

• Bachelor's degree in Business Management or related discipline with 3 -5 years of relevant experience
• Strong interpersonal and communication skills
• Experience in project and Human resource management.