General Manager at Cross Country Limited

Details

• Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
• Direct investigations to verify and resolve customer complaints.
• Serve as contact persons for all workers within assigned territories.
• Implement schedule and policy changes.
• Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.
• Direct procurement processes, including equipment research and testing, vendor contracts, and requisitions approval.
• Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, and government regulations.
• Promote safe work activities by conducting safety audits.
  Monitor spending to ensure that expenses are consistent with approved budgets.
• Direct and coordinate, through subordinates, activities of operations department in order to obtain use of equipment, facilities, and human resources.
• Direct activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
• Conduct investigations in cooperation with government agencies to determine causes of transportation accidents and to improve safety procedures.
• Analyze expenditures and other financial information in order to develop plans, policies, and budgets for increasing profits and improving services.
• Negotiate and authorize contracts with equipment and materials suppliers, and monitor contract fulfillment.
  Set operations policies and standards, including determination of safety procedures for the handling of dangerous goods.
• Recommend or authorize capital expenditures for acquisition of new equipment or property in order to increase efficiency and services of operations department.
• Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
• Conduct employee training sessions on subjects such as hazardous material handling, employee orientation, quality improvement.
• Participate in settlements of grievances.
• Provide administrative and technical assistance to those receiving transportation-related grants.
• Experience in transportation industry is key and a criteria for shortlisting.