Data Centre NOC Engineers at Comercio Partners

Requirements

• Data Centre Technicians provide monitoring, problem escalation, job scheduling and tape management services for the various client’s Data Centres.
• The Data Centre Operations team monitors IT applications 24x7x365.
• Rack, cable and inventory network and server equipment
• Understand, learn and apply diagnostic methods to troubleshoot datacentre equipment
• Troubleshoot and repair server and network hardware at the physical layer Repair servers (replace hard drives; replace bad sticks of RAM, MoBo’s, etc.)
• Physically assist in moving and racking equipment as directed for special projects
• Processing RMAs to replace server or racked equipment components
• Perform equipment installs and moves (servers, network appliances, etc.)
• Maintain asset inventory in an automated computer system
• Un-rack and decommission equipment as necessary
• Work with other groups to identify areas to enhance uptime and reduce time to resolve problems
• Helpdesk ticketing experience
• Experience meeting or exceeding Service Level Agreement
• Other tasks as required by management
• Knowledge of Dell / Huawei Blade servers
• Knowledge of VMware (vSphere, vBlock, vCloud, vShield Edge, NSX)
• Knowledge of Solarwinds
• Knowledge of WhatsUp Gold
• Knowledge of Dell Openmanage