Information Technology Coordinator at Nestle Foods

Job Number: 180002IT
Job: Information Technology

Job Description

• Information Technology Coordinator - Flowergate Factory, Sagamu, Ogun State.
• Our Information Technology (IT) team is in charge of onsite IT across our different sites.
• As our IT Coordinator, you are in charge of successfully managing IT on-site at the Flowergate Factory to ensure smooth running of related operations. You also deliver professional end-user support in resolution of issues related to IT platforms in accordance with agreed Service Level Objectives (SLO).
• You will be reporting to the IT Coordinator Lead for the country.

Key Responsibilities

• Ensuring all technical/process support for PC's issues that the Service Desk is unable to resolve.
• Ensuring detailed documentation of user problems and call resolutions in the Problem Management System.
• Managing on-site IT infrastructure that cannot be resolved remotely
• Installing and replacing new workstations (including moves and changes).
• Maintaining, modifying and enhancing existing workstations
• Assisting the ITC Lead in implementing group corporate IT security standards and policies across all systems and sites.
• Assisting in the implementation of new information systems, which may replace or augment the current application set.
• Handling all tasks related to backup of the servers on site according to set standards and processes
• Leading or participating in team projects that enhance the quality or efficiency of support.

Requirements
As a suitable candidate, you should have:

• A degree (BSc. / HND) in Computer Science, Computer Engineering. Minimum of second-class lower/ Lower Credit.
• 1-2 years of relevant work experience. Relevant experience in a manufacturing environment is an added advantage
• The following professional qualifications would be an added advantage: Microsoft Certified Systems Engineer, Cisco Certified Network Associate and Cisco Certified Network Professional
• Technical experience in systems hardware, LAN, WAN, telephony etc.
• Intermediate Presentation skill level.
• Service delivery orientation, including: prioritization, scheduling
• Good communication skills with demonstrated clarity in spoken and written words
• Ability to collaborate effectively with cross functional teams and third-party service providers