Business Analyst at dipoleDIAMOND

Job Description

• We are looking for a Business Analyst with exceptional ability to elicit, understand and document business requirements to join our team.
• You will also be responsible for managing client relationships, project delivery, sales opportunities, responding to RFPs and discovering new business.
• You should be able to facilitate clear communication between business users and technology teams.
• The ideal candidate will be a business analyst looking to gain sales and project management experience.
• The role is flexible and allows you choose your work hours as long as you meet your deliverables.

Responsibilities

• Managing client and partner relationships and ensuring quality service delivery
• Elicitation and documentation of Business Requirements into SRDs and SOWs
• Liaising with the technology teams to ensure timely project delivery
• New business development
• Ensuring timely and effective follow-up of leads and opportunities
• Making sales presentation and product demos
• Writing proposals in response to RFPs
• Writing relevant content for company and client blogs periodically.

Candidate Requirements

• Excellent written and verbal communication skills with attention to detail.
• Self-starter, team player, high energy, reliable and strong work ethic.
• Proficient use of protoyping tools like Moqups, Just-in-mind, (pen and paper) for capturing business requirements.
• Strategic thinker who is self-motivated to constantly interact with customers on the phone/web & address complex problems with exceptional negotiation and interpersonal skills.
• Strong analytical skills with ability to analyse data sets and make valuable recommendations.
• General knowledge of Business Process Management, Digital Marketing, Content Management Systems, Electronic Document Management and Software Development process.
• Knowledge of SQL and web technologies - HTML, CSS, JavaScript etc will be an added advantage.
• Familiarity with team collaboration tools e.g. Slack, Asana, Teamwork etc.
• Experience with our current solutions - ProcessMaker, Kentico CMS and LogicalDoc will be an added advantage.
• Strong desire to learn, push the envelope, and share knowledge with others.

Required Skills:

• Business Analysis: 2 to 3 years
• Business Writing: 2 to 3 years
• Product Presentation: 1 to 2 years
• Project Management: 1 year or less
• Requirements Specification: 2 to 3 years
• Prototyping: 1 to 2 years