Response Coordinator at FHI 360

Requisition: 2018200442
Location: Maiduguri, Borno

Job Description

• Leads the organization's humanitarian response activities at the field level, providing leadership to ensure rapid, scale-able and high-quality response.
• Serves as the lead senior representative in the field.
• Primary responsibilities are to manage and support all activities for potential sites.
• Manages all project related activities while ensuring internationally accepted practices of care and treatment are followed.

Job Responsibilities

• Oversee on-site humanitarian response including management of programs, personnel, logistics, security, fundraising, external representation and transition planning.
• Manage and mentor field staff including technical leads, HR, logistics, grants and administration, finance, monitoring and evaluation, and others at the field level to create a strong foundation for emergency programming.
• Lead, oversee and coordinate field assessments of emergency needs and develop a response strategy in collaboration with host country government, the UN system, other humanitarian organizations and the Crisis Response Team (CRT), as well as Regional and Country management teams as appropriate.
• Design, develop, resource (people and funds) and implement emergency response programs that meet the near and longer-term program objectives needs of an affected community.
• Oversee quality and consistency of programs through on-site monitoring to ensure and enhance program effectiveness and quality.
• Advocate with and/or advise peer agencies, local governments, donors and other stakeholders to influence responses to promote delivery of inclusive and high-quality humanitarian services.
• Oversee and ensure compliance with FHI 360 policy, procedures and practices throughout the program; recommend country or emergency specific policy/procedures as required.
• Coordinate with country office (if applicable) and Headquarters (HQ) to troubleshoot any issues; make recommendations for corrective actions
• Provides technical support and manages protection support activities for three project sites.
• Provides technical guidance in the development and dissemination of tools, protocols and interventions for protection support.
• Provides technical guidance and capacity strengthening for field project site Protection Officers, caseworkers, and community volunteers.
• Conducts analysis of program implementation to identify areas for improvement and propose appropriate technical strategy and guidelines.
• Provides leadership and team building.

Qualifications

• Bachelor's Degree or its International Equivalent in Economics, Education, Environment, Health, Human Development, Information Science, International Development, Social Sciences or Related Field.
• Master or other advanced degree preferred.
• Certification and/or Degree in logistics and/or supply-chain management preferred.
• Typically requires 5-8 leading complex on-site emergency response projects and/or programs.
• Experience establishing startup operations/projects in new countries preferred.
• Proficiency with database management software and on-line search tools required. Certification in project management preferred.
• Experience implementing programs for the Office of U.S. Foreign Disaster Assistance (OFDA) and State/PRM required.
• Knowledge and application of Core Humanitarian Standards (CHS), Sphere standards and Red Cross/NGO Code of Conduct.
• Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
• Articulate and professional and able to communicate in a clear, positive fashion with clients and staff.
• Must be able to read, write, and speak fluent English.
• Prior work experience in a non-governmental organization (NGO), government agency, or private company of progressive program management experience in humanitarian assistance or related industry experience in a relevant technical area.