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  • Posted: Feb 12, 2018
    Deadline: Feb 15, 2018
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    The Farmers Friend Saro AgroSciences Ltd the first company in the Group started out in 1991. Today it’s the leading marketer of Crop Protection Products in Nigeria & Ghana, committed to empowering Two Million Farmers within the next 5 years with superior agro-input (CPP, Seeds & Fertilizer) & Knowledge that will enable them increase thei...
    Read more about this company

     

    Customer Relationship Manager

    Location: Ibadan, Oyo

    Job Summary

    • The CRM’s role is to work with customer service, marketing staff and operations to maintain a customer-focused attitude with a focus on activities that create lifetime customers.

    Primary Responsibilities

    • Deliver all information to and from customer using ICT
    • Creation of e-channel for sales
    • Will be responsible for retention campaigns, from conceptualization through to analysis. This includes idea generation, proposal preparation, overseeing the production process and overseeing execution.

    Qualifications

    • Minimum of a second Class upper in University degree in any of the Social Sciences, Marketing / Business, Mass communication, Public Relations or other related discipline.
    • Proven and strong CRM experience (5 years+)
    • Can demonstrate excellent Commercial judgment & acumen.
    • Understands customers management process.
    • Is experienced at managing key stakeholders.
    • Extensive experience of experiential strategy development and implementation working with 3rd party agencies.
    • Budget & cost control management

    Our Ideal Candidate:

    • Must have a background in ICT
    • Must cuurently be working in the FMCG sector
    • Must have worked in this position
    • Must be open minded
    • Must be highly innovative
    • Must have interpersonal skills.
    • Age: 27 - 36 years

    Method of Application

    Interested and qualified? Go to Saro Agrosciences Limited on saroafrica.com.ng to apply

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