IT Business Analyst at Workforce Group

Department: Information Technology

Job type: Contract (3 – 6 months)

Duties & Responsibilities:

• Develop project rationale and perform scoping assessments to determine feasibility of projects
• Highlight/identify gaps in existing functionality and review requirements with stakeholders
• Develop a comprehensive requirement specification that will determine the estimate of cost, time and resources to deploy solutions
• Review the functional specification document with the business unit to ensure its alignment to the business process
• Lead the consolidation and documentation of the information and inputs required for change management and implementation
• Liaise with the service development team to suggest a high level functional solution
• Develop project estimates & complete financial model (costs, savings, revenue opportunities, investment horizon, etc.)
• Work with IT PMO to ensure that measures and mechanisms for benefits management are well defined
• Monitors the realization of benefits against what was defined in business case
• Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services
• Support relationship managers in engaging the business as required
• Provide leadership and technical guidance to reports

Job Requirements:

• Minimum of a first degree or its equivalent in a business /IT related discipline
• 4+ years of experience in business analysis, 1+ years of experience in managing relationships with internal business customers.

Skill/Competencies:

• Requirements Definition and Management
• Business Analysis
• Benefits Management
• Service Acceptance
• Stakeholder Relationship Management
• Portfolio, Programme and Project Support
• Learning Delivery
• Experience of analyzing and breaking down problems and information using structured frameworks and methodologies
• Proficient understanding of business financial models and business justifications
• Proficient knowledge of functional requirements design
• Sound interpersonal and communication skills and the ability to work effectively with other business unit leads
• Sound conflict management skills
• Customer-centricity
• Creative, results-oriented and analytical with strong problem-solving capability
• Good leadership and influencing ability
• Coaching