Project Manager - Installation at GE - General Electric

Ref No: 3039069
Location: Lagos
Job Function: Services
Business Segment: Healthcare Imaging

Role Summary

• The role owns the project management and execution process during the installation, including sales order review; project planning, design/layout, contractor interface, submission of documentation; resource coordination and finally issues resolution.

Essential Responsibilities
Key responsibilities/essential functions include:

• The role is responsible for driving customer satisfaction, timely and quality project completion and managing the project finances, including;
• Acting as the primary focal point for the project execution, both externally as a liaison between GE and the customer team and internally within GE
• Identification, escalation and resolution of issues, which might affect customer satisfaction and GE operational targets
• Work cross functionally with sales and services teams while owning the project management and execution process
• Participation in process improvement initiatives

Qualifications/Requirements
Quality Specific Goals:

• Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Compliance (Quality, EHS, etc.) training within the defined deadlines.
• Identify and report all customer or personal compliance concerns immediately to the appropriate organization.

Required Qualifications:

• BA or BS degree/or equivalent with 4 -7 years of professional experience
• Minimum 2 years of project management experience working within a cross-functional team
• Ability to work independently and prioritize multiple priorities to meet scheduled completion dates and customer expectations
• Ability to multi-task, managing multiple projects and competing priorities
• Demonstrated ability to effectively communicate in a matrix environment
• Ability to work effectively from a remote / home office location, if required
• Ability to work with and influence team members to achieve mutual goals
• A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
• Must have valid authorization to work full-time without any restriction in Nigeria

Desired Characteristics:

• Ability to plan and schedule various project activities with multiple stakeholders
• Ability to communicate complex technical issues in a customer-friendly manner
• Experience with large-scale project management where deadlines where met on or ahead of schedule; construction, IT or installations experience preferred
• Demonstrated customer service experience working in a clinical environment
• Ability to provide constructive feedback to installation teams and contractors
• Knowledge/experience with the healthcare industry and GEHC products
• Proficient in project management software such as MS Project
• Proficient with design tools such as AutoCAD
• Formal coursework in project management
• Six Sigma certification and/or experience in Lean methodology