Programme Coordinator - Humanitarian at Christian Aid

Location: Maiduguri, Borno
Department: International
Reports to: Senior Program Coordinator
Contracted hours: 35
Contract length: 5 months

Role Purpose 

• To effectively contribute to Christian Aid emergency response on the WFP project through hands on support to the management, implementation, monitoring and reporting of timely and high-quality humanitarian assistance to conflict affected people.
• This includes performing related administrative tasks.

Role Context  

• The role is in the humanitarian response programme Christian Aid is implementing in the North East.
• The role is key in developing, and implementing programs strategy across the WFP programme.
• The role is key in developing and implementing programme strategy across the humanitarian response. whilst leading on partner portfolio projects. 

Key Outcomes 

• Providing programmatic and technical support to field operations specifically on the WFP project and ensure proper project planning, implementation, monitoring and evaluation including regular field visits, communications of progress and results and grant management.
• Coordinating between relevant staff to ensure that the programme is implemented in a consultative, participative, gender- and conflict-sensitive way in line with the Field Level Agreement with WFP and within Christian-Aid framework of the emergency response strategy in the North-East Nigeria.
• Contribute to develop high quality emergency response programmes and donor proposals;
• To Support in preparation of narrative and financial reports to donor and requirements are met in line with donor agreements and follow up with partners where necessary.
• Contribute to donor report writing, prepare situation report, input and maintain the emergency report workplan, contribute to needs assessments, etc.
• Conduct administrative tasks related to the emergency response. 

Role Requirements
Relationships 

• External: Build  strong relationships with partners, networks, donors, stakeholders and community beneficiaries.
• Internal: Build strong relationship with program departments, program managers, M&E units and all in-country and global staff.

Decision making:  

• Make decisions in order to manage team effectively, from recruitment of volunteers and program staff to day to day management of team members.
• Also providing technical input and overall leadership to WASH/Food security and livelihood team.
• Day to day decision to ensure partner portfolio projects are running effectively and higher levels decisions on supporting the projects informed by Christian Aid's strategy and strategic focus areas.
• Makes decisions around project proposals, ensuring they are prepared and comply with reporting requirements.
• Make policy decisions that support standing and emergency issues. Contribute to shaping and implementing WASH/FSL strategy, making sound decisions to support this.

Analytical skills:  

• Works on complex specialist/ technical issues. 
• Problems and issue, risks and benefits may have implications across a number of departments.   
• Required to develop new ways of doing things to better meet program goals requiring substantial creative or analytical ability. 

Developing self and others:  

• Has direct responsibility for developing, coaching and motivating a team or teams of colleagues/project team members. Focus will be on advising and guiding senior management on policy issues/high level procedures and direct line management responsibility may be limited. 

Person specification
Applied skills/knowledge and expertise:
 
Essential: 

• The post holder should have a first degree in social sciences
• 2-3 years’ eperience of working in humanitarian response with local and/international partner organizations.
• Strong positive attitude and ability to manage a wide range of issues of complicated
• Effective communication skills
• Be proficient in the use of computer software (Microsoft Office  Excel, Word, PowerPoint)
• Have the capacity to be flexible and supervise and others.
• Excellent coordination skills, good understanding of principles of effective planning, appropriate time management.
• Strong report writing skills

Desirable: 

• Ability to communicate fluently in Hausa or local language
• IT competency required Intermediate.

Competency profile
LEVEL 2: You are expected to be able to:
Build partnerships:

• Take on different work when necessary to achieve a team or organisational goal.
• Actively consult with others to ensure you understand their needs or goals.
• Listen to and take on board fresh perspectives and views even if you initially disagree with them.
• Maintain on-going relationships with individuals and contacts through networks, based on mutual rapport and respect.

Communicate effectively:

• Make complex things simple for the benefit of others.
• Actively listen and question to check your understanding and draw out others when they are not expressing themselves clearly or seem to be holding back.
• Be sensitive to what others may be feeling, based on what they say, how they say it and their non-verbal behaviour, adapting your style and approach to fit.
• Address difficult issues when they arise, being honest and open. 

Steward resources:

• Implement ways to reduce the inefficient use of resources or pass the ideas on to someone who can make them happen.
• Estimate the resources needed to achieve your own work plans or objectives and to deliver them in the most efficient and cost-effective way.
• Set and communicate realistic timelines for achieving tasks, working out how best to adapt as priorities change or unforeseen circumstances arise. 

Deliver results:

• Prioritise, plan and monitor own work to meet own and team deliverables to agreed performance or quality standards.
• Acknowledge others’ priorities whilst being prepared to say “no” if there are genuine reasons why their needs cannot be met.
• Use logical processes and relevant tools and techniques to report on information or analyse  options.
• Make timely and considered recommendations or decisions based on analysis of available data, information and evidence.

Realise potential:

• Evaluate your own work and actively address gaps in knowledge and skills, without prompting.
• Recognise how you react to feedback and manage reactions positively, acting on specific feedback from others.
• Share your knowledge where it will help others to be more effective.
• Provide instruction, constructive feedback and guidance to others to help them learn.

Strive for improvement:

• Constructively challenge existing practice.
• Seek better ways of doing things, taking into account the possible implications.
• Make positive suggestions on a way forward when faced with challenges even if these falls outside own scope of work.
• Look inside and outside Christian Aid for new ideas and evaluate them for own work.

Remuneration
N7,309,714