X3 Development Consultant at Sage

Job Description   

• A Sage X3 support department specialist consultant’s main responsibility is to provide development support to Sage X3 Solution Providers on any issues relating to Sage X3 products both functional and technical.
• To provide support on OEM vertical products and any third-party products that Sage SA distribute in Africa.

Key Responsibilities

• Initiate, support and advise on Sage X3 developments and customisations
• Provides support to the functional consultants
• Participate in product Beta testing and provide feedback
• Provide development and technical support and consultation to Business Partners
• Provide technical information on Sage X3 and Add-ons.
• Draw up technical & infrastructure specifications for Sage X3 installations
• Assisting Business Partners over the phone to resolve Sage X3 or Sage Add-ons development software issues..
• Analyse and troubleshoot Sage X3 issues raised by Business Partners and resolve development problems, documenting ticket actions and resolutions.
• Conducting development training courses on Sage X3
• Applying, testing and maintaining Sage X3 patch levels
• Building and maintaining of Sage X3 images
• Testing of new software for bugs
• Product demonstrations at workshops and conferences
• Conduct development audits of Sage X3 installations before Go-Live
• Classify, escalate and coordinate problem resolution
• Continuously update technical knowledge and learn new products and feature sets
• Document delivered solutions and update the knowledge database
• Provide mentorship to junior consultants

Qualifications & Experience Required

• Strong communicator
• Sage X3 Development 2 years (advantageous)
• Good knowledge of the Sage SAFE X3 development tool/4GL and Java; knowledge of .NET environments such as C# a positive
• Sage X3 System Administration
• Business and process Analysis
• Java developments
• Microsoft Server 2012 and higher
• Browser technology
• Microsoft SQL - writing stored procedures, views, and triggers.
• Mongo DB
• Programming in a 4GL language