Lab Technical Officer at Lumos

Description:
The Lab Technical Officer is to ensure that all Testers in the Lab are working effectively by resolving any hardware or software issues associated with the tester in sync with R&D in time to reduce the Lab downtime. He monitors all service calls of Lab Technicians to ensure that its well documented and reporting format follows allowed procedures. The Lab Technical Officer is the first level line of support to the Lab Technicians and Test Technicians on all technical related issues ranging from troubleshooting, repair, refurbishing and analyzing SPS in the Lab.

Job Responsibilities

Lab Management

• Ensures timely repair and maintenance of all Advanced Testers and Test Equipment in the NG Lab and supervises the Test Technicians.
• Carry out daily routine check on all opened Service Calls to ensure reporting and documenting procedures are adhered to strictly.
• Lead and work on special projects within the Lab that requires his skills and experience (different from those strictly handled by the Technical Project Officer) as occasion warrants as directed by the Technical Manager.
• Carry out fault analysis and report such to the Line Manager.
• Carry out periodic evaluation of Lab procedures and process flow algorithms as directed by the Line Manager.
• Works with R&D in Israel as the first focal point on technical related issues

Educational Qualifications & Functional / Technical Skills

• A bachelor’s degree or Higher National Diploma in Electrical and/or Electronics Engineering.
• Minimum of 2 years working experience wherein 1 must be around Engineering management and maintenance.
• Good communication and interpersonal skills 

Relevant Experience

• Understand Energy Management, Maintenance Processes and Troubleshooting Flow.
• Previous experience in a company where multi-tasking skills are deployed will be an added advantage. 
• IT knowledge and Microsoft package usage will also be an added advantage

Other Requirements

Functional Competencies

• Result and service orientation. 
• Ability to multi-task effectively.
• Research and solution oriented mindset.

General Competencies

• People Management- must be able to guide people to achieve desired result.
• Team work – Ability to work within a team, contribute to the team’s success and puts the goal of the team above personal glory.
• Good communication and interpersonal skills
• Ability to work effectively under pressure