Marketers at Cedar Microfinance Bank Limited

Responsibilities

•     To mobilize and sensitize clients in order to increase savings in line with the Bank.
•     Explain to clients about the Bank's products
•     Sell and cross sell all the savings accounts accordingly and alternative delivery channel products.
•     Proactively market and generate business through client recruitment, training, and deposit mobilization.
•     Involve in savings promotion activities according to specifics of areas planned.
•     Follow up and make sure that the accounts activated by his/her promotion are actively used by the customers.
•     Keep record of the data collected in the field on a predefined template.
•     Deliver set Deposit mobilization Targets in Deposit mobilization.
•     Provide excellent customer service at all times.
•     Actively participate in marketing campaigns to ensure clients are well informed of the product portfolio.
•     Seek customer feedback on products and services offered by the organization.
•     Undertake regular calls and visits to customers to ensure effective relationship management.
•     Maintain up to date records of all customer visits for all customer segments.
•     Address all customer queries within stipulated Service Level Agreements (SLAs).
•     Maintain sound relationships with clients, partners, and institutions with MOUs including the general public.

Requirements

•     HND/OND or equivalent qualification.
•     One year experience in a busy financial institution in the same capacity
•     Must be computer literate
•     2 years experience in sales preferably in banking or FMCG