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  • Software Quality Assurance Analyst at Workforce Management Centre

  • Posted on: 11 October, 2017 Deadline: Not Specified
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  • Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria.

    Software Quality Assurance Analyst


    Department: Quality Assurance

    Job Type: Contract (5 months)

    Duties & Responsibilities:

    • Ensure quality standards, test procedures and methodology are adhered to
    • Monitor IT processes as wells as delivery and performance of applications, systems and infrastructure to ensure compliance and efficiency of operation
    • Determine improvements to areas of operations
    • Review supplier/project deliverables to ensure compliance to quality standards and conformance to business requirements
    • Assist with developing and maintaining quality policy and procedure documents
    • Communicate quality standards and principles to IT organisation
    • Assist with identifying and evaluating continuous process improvement opportunities
    • Monitor performance of quality management using defined KPIs
    • Support implementation of CAPA and monitor effectiveness
    • Test and analyze each component/phase of the systems development life cycle including the project requirements, design and programs
    • Maintain test deliverables including test approach, scenarios, conditions & expected results, test Cycle control sheet, test scripts
    • Resolve, document, and report problems that arise during testing
    • Document and communicate results from testing
    • Monitor performance after implementation to ensure compliance and efficiency of operation
    • Assist with conducting quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements
    • Retest corrections to ensure problems are resolved
    • Provide leadership and technical guidance to reports

    Job Requirements:

    • Minimum of a first degree or its equivalent in a business /IT related discipline
    • Masters, MBA or a recognized professional certification will be an added advantage
    • 3+ years of experience in IT quality management


    • Testing (Test 4)
    • User Experience Analysis
    • User Experience Evaluation
    • Service Acceptance
    • Quality Management
    • Quality Assurance
    • Quality Standards
    • Conformance Review
    • Proven experience in testing medium-high complexity IT systems
    • Proficient knowledge of structured system analysis and design
    • Proficient knowledge of software development life-cycle
    • Proficient knowledge of quality management best practices and standards (ISO9001, TS16949, etc.)
    • Proficient knowledge of core IT (Infrastructure, Applications)
    • Working knowledge of quality management methods and tools
    • Good strategic planning and management skills
    • Good interpersonal and communication skills and the ability to work effectively with business stakeholders
    • Sound conflict management skills
    • Good administrative and managerial ability
    • Customer-centricity
    • Creative, results-oriented and analytical with strong problem-solving capability
    • Good leadership and influencing ability
    • Coaching

    Method of Application

    Qualified and interested candidates should kindly forward their CVs to:

    Kindly indicate the Job Title as subject of the mail.


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