Head of Operations at Royal Child Heritage Microfinance Bank

Details:

• To effectively manage the Central Cash department and ensure controls of the Bank’s local and foreign cash and draft instruments are consistently adhered to
• Manage and maintain cash limits both at Central Cash and Branches and ensure prompt expatriation of excesses
• Hold in joint custody keys to vault cash compartments
• Ensure accurate and timely processing and reconciliation of General Ledger accounts
• Engage with Partner Banks in cash swaps
• Evaluates daily cash levels and ensures they meet short-term operating needs and long-term project financing requirements
• Transfer funds for customers as per customers instructions in a safe and secure manner by observing due diligence at all times.
• Plan and coordinate delivery and collection of cash to and from the Central Bank
• Ensure that foreign cash held is within the set limit
• Verify that vault/reserve cash movement differences are resolved daily
• Supply cash both local and foreign with minimum delay to Branches as per SLA
• To ensure that customer’ funds transfer instructions are efficiently and promptly executed without delays with a positive impact on customer delight.
• Be very articulate and pay attention to detail while bearing in mind the turnaround time (TAT) for all transfers and processing of customer instructions
• Responsible for all clearing related activities and funds transfer processing:
• Ensure customers’ transactions (MCs, Cash Fast) are processed within approved service TAT.
• Ensure maintenance and effective utilization of physical assets and resources (adding machines, workstations, Stamps till boxes etc)

Minimum of 5years experience preferably in a microfinance bank