Tester at Workforce Group

Duties & Responsibilities

• Ensure quality standards, test procedures and methodology are adhered to
• Monitor IT processes as wells as delivery and performance of applications, systems and infrastructure to ensure compliance and efficiency of operation
• Determine improvements to areas of operations
• Review supplier/project deliverables to ensure compliance to quality standards and conformance to business requirements
• Assist with developing and maintaining quality policy and procedure documents
• Communicate quality standards and principles to IT organisation
• Assist with identifying and evaluating continuous process improvement opportunities
• Monitor performance of quality management using defined KPIs
• Support implementation of CAPA and monitor effectiveness
• Test and analyze each component/phase of the systems development life cycle including the project requirements, design and programs
• Maintain test deliverables including test approach, scenarios, conditions & expected results, test Cycle control sheet, test scripts
• Resolve, document, and report problems that arise during testing
• Document and communicate results from testing
• Monitor performance after implementation to ensure compliance and efficiency of operation
• Assist with conducting quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements
• Retest corrections to ensure problems are resolved
• Provide leadership and technical guidance to reports
• Perform VeriTouch configurations to suit business users
• Participate in Technical Design Sessions to discuss nonfunctional requirements and oversee the implementation
• Participate in analysis sessions to understand what functionality is provided by VeriTouch and how it sits in the bank’s IT landscape.

Requirements

• Minimum of a first degree or its equivalent in a Business /IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage
• Three (3) years of experience in IT quality management.

Skills/Competencies:

• Testing (Test 4)
• User Experience Analysis (UNAN 4)
• User Experience Evaluation (USEV 3)
• Service Acceptance (SEAC 4)
• Quality Management (QUMG 5)
• Quality Assurance (QUAS 4)
• Quality Standards (QUST 3)
• Conformance Review (CORE 4)

Other Skills:

• Learning Delivery (ETDL 3).