Office Manager at Transnational Academic Group (TAG)

Job Summary

• Responsible for the organization, co-ordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency.
• Responsible for the development and implementation of strategic business models for new partnerships and business opportunities for Transnational Academic Group (TAG).

Duties and Responsibilities
Office Management:

• Co-ordinate office staff activities to ensure maximum efficiency;
• Handle customer inquiries and complaints;
• Co-ordinate schedules, appointments and bookings;
• Establish and monitor procedures for effective record keeping;
• Ensure security, integrity and confidentiality of data;
• Oversee adherence to office policies and procedures;
• Review and approve office supply acquisitions;
• Allocate available resources to enable successful task performance;
• Coach and mentor team members;
• Evaluate and manage staff performance;
• Maintain a safe and secure working environment;

Required Academic Qualifications and Competencies

• A Masters’ degree in Business Administration, Marketing, Marketing Communications, Public Relations or in a related discipline;
• Professional certification in any of the above disciplines will be an advantage;
• Proven ability to develop relationship and partnership opportunities with corporates, academic, students and other external partners;
• Significant knowledge and working experience in Marketing, Marketing Communications and Public Relations;
• Ability to provide effective supervision and leadership to team members;
• Knowledge of business and management principles;
• Knowledge of accounting, data and administrative management practices and procedures;
• Proven ability to take initiative to develop new contacts and manage large client portfolio;
• Good understanding of Higher Education Institution(HEI) needs and respond to them;
• Significant knowledge in product development and emerging market trends;
• Knowledge in proposal writing and strategy development;
• Strong report writing, and presentation skills required;
• Excellent organisation, communication and negotiation skills required;
• Project Management skills;
• Good people-management skills;
• Good working knowledge of MS Office Suite;