Client Service Executive at WFO International

Job Summary

• We are looking for a focused, efficient, result-oriented and resilient individual with a strong interpersonal relationship skill.
• The individual’s core responsibility is to develop and maintain the firm’s brand equity.

Responsibilities

• Responsible for designing templates for proposals, presentations, promotional materials, publications and company literature using creative, innovative concepts and approaches.
• Seek opportunities to participate in corporate activities in relevant professional such as speaking engagements, trainings, exhibitions etc.
• Ensure that client needs and expectation are met through prompt administrative services and client management.
• Seek and process client feedback for continuous improvement in service delivery.
• Proactively generate leads and initiate contacts with prospective clients, and maintaining strong professional contacts.
• Serve as liaison contact between the Firm and the client.
• Collate and manage all client information; terms of reference, billing, collections, dispatches and other supporting documentation.
• Performing administrative functions in addition to any other office duties as assigned

Qualifications and Requirements

• Minimum of Bachelor's degree (Second Class Upper) in Admin or Business related course.
• 3-5 years’ experience (preferably in a service industry) and knowledge of graphic design, corporate branding.
• Proficient in the use of Adobe Photoshop, Corel Draw, MS Word, MS Excel, MS PowerPoint, etc.
• People skills, business sense and professionalism.
• Excellent communication and presentation Skills, with good attention to detail.