Order Processing Intern at GIBADI

Job Description

• Manage flow of customer orders from initiation to delivery.
• Liaise with customers, Personal Shoppers and Delivery Drivers to ensure accurate, complete and on-time delivery of orders.
• Organise dispatch of Delivery Drivers to pick up items from retail partners as well as to deliver completed orders to customers.
• Determine the best delivery method for each delivery.
• Negotiate rates with logistics service providers.
• Manage Personal Shoppers and Delivery Drivers to ensure efficient processing and dispatch of customer orders.
• Pro-actively resolve issues as they arise from customers, Personal Shoppers, Delivery Drivers and retail partners.
• Prepare end-of-day report with complete and accurate information.
  

Qualifications & Requirements

• Should be an NYSC Corps Member or a student looking for an IT Placement (Minimum of 6 months).
• Keen interest in learning and interest in E-commerce.
• Strong customer service and team orientation skills.
• Excellent English skills - written and verbal.
• Attention to detail without losing productivity.