Technical Specialist at Tetra Pak

 Key Responsibilities

• Manage customer relationship from a service perspective through a structured communication approach
• Understand customer needs through proactive continuous customer diagnosis
• Create, implement and followup service account plans in alignment with customer and account team
• Create, implement and followup quality plans per account in line with customer and account team
• Identify sales opportunities, create solution and factbased value proposal, negotiate and close deals and drive growth of profitable service contracts
• Manage internal interfaces and customer to assure efficient delivery of service and quality account plans

Minimum Education
University Bachelor in Engineering/Business or equivalent

Critical Experience
Customer relationship mgt Sales Experience Technology industry

Functional Competencies - Critical for the success

• Sales Mgnt Customer Business Understanding
• Sales Mgnt Pricing and commercial conditions
• Sales Mgnt Value selling
• Sales Mgnt Customer relationship management
• SM Strategic Planning