Monitoring Assistant at iROKO Partners Ltd

Job Description

• The Monitoring Assistant works closely with the Content Manager and the Head of Operations to ensure technical performance of the Iroko channels
• You will also provide information for the Distribution team: To evaluate their distribution reach and check/balance legal boundaries with related content.

Team Mission Statement

• To be prompt identifying technical issues and escalate accordingly.
• To give accurate feedback and reporting.
• To provide the operations team with necessary support when needed.

Duties and Responsibilities

• Monitor all on air Iroko channels and run technical checks on the integrity of the signal
• Record broadcast details using office tools as Microsoft or Google tools
• Report and capture any on air issues with the channels and escalate to the necessary parties
• Compile daily/monthly report on all channels monitored.
• Ensure all monitored channels are checked hourly for issues
• Give detailed handover to colleagues and report all issued to management
• Be available for a 24/7 shift rotation, which includes night, weekends and public holidays.

Qualification

• Minimum of an OND in computing related fields.
• University degree preferred

Skills/Competencies:

• Must possess relevant technical skills- know a little about TV decoders and their mode of connection
• Problem-solving skills
• Good Communication skills, both verbal and written
• Capable of working well under any form of pressure
• Good knowledge of office tools as the MS Excel, Google apps as the Sheet, the Doc, the Form etc. and ability to perform basic math functions using such tools
• Can keep up with current IT trends related to use basic office tools.