Relationship Management Admin Officer at ARM Hold Co.

Job Summary

• Responsible for the following functions: -Responding to/sending out general correspondence to all employers NSITF transfer process -Preparation of business support materials -Review and collate client profiling form -Regulatory reports -Provide assistance to the RM team, Sales team and RHs -Monthly letter to intending Retiree and employers -Monthly reports for AES

Principal Duties and Responsibilities

• Relate/follow-up with Regional Managers/BD on employers outside Lagos/Abuja/PH.
• Ensure all schedules received are saved on the network folder and sent to contribution team.
• Ensure all request from employers received via soft or hard copy and portal are logged on NAV
• Ensure Intending Retiree letters are sent to out 3days after notification from CX. All acknowledgment copies must be received and filed. 
• Processing NSITF application to Trustfund, PenCom and Diamond PFC and send monthly report to Compliance
• Preparation of business support materials: Proposals, Letters, Presentation Slides etc
• Review and compile client profiling form
• Rendition of monthly Regulatory report and liaise with other units for input
• To follow up with responsible units and ensure all AES reports are sent as at when due.
• Provide assistance to the RM team/Sales/RHs 
• Ensure all official documents and properties are handled with utmost care and confidentiality

Requirements
Required Knowledge, Skills and Abilities:

• Commendable knowledge of pension regulations 
• Good multitasking capabilities
• Good analytical and problem-solving skills
• Proficiency in the use of Microsoft Word, PowerPoint, Excel and other spreadsheet applications

Generic Skills:

• Ability to work well under pressure
• Very good interpersonal skills
• Analytical / Problem solving skills
• Excellent verbal and written communication skills
• Result-oriented
• Customer Service orientation