Zonal Supervisor at G4S

Reporting to: Area Manager

Job Purpose

• Responsible to the Area Manager for timely and full coverage of all sites and prompt response to emergency situations.
• To monitor, patrol and visit all assigned beats and locations.

Key Responsibilities

• Deploy security officers in strict accordance with the required manpower for each site allocation
• In the absence of a site commander brief security officers about their duties when posting them to sites.
• Visit sites during day and night shifts and carry out personal checks of security officers in line with the customer policy.
• Ensure that security officers perform their duties and responsibilities in strict accordance with the approved site procedures
• Check and replace site equipment that is not serviceable.
• Confirm that the site inventory and actual equipment on site are reflected in the site procedures
• Carry out breathalyzer tests on security officers suspected of taking alcohol and remove such officers from the site
• Report such incidence to the control center and initiate disciplinary action
• Complete occurrence book covering all movements and any incidents that have occurred during the course of each shift
• Check that site tests have been executed
• Check that all security officers are in possession of a security officer’s information sheet and that they understand and apply the contents
• Be involved in development of career path progression for all the subordinates and ensuring that their competencies are fully developed to meet the future challenges of our industry.
• Any order duty that may be assigned by the Area Manager.

Client Management:

• Responds to client’s demands if need be as regards operatives
• Fosters a mutually beneficial relationship with the clients at the authorization of the Area Manager
• Responds to clients complaints
• Ensures that clients requirements are met at all times

Communication/Reporting:

• Report the following to the Area Manager:
• Disciplinary Issues
• Abandonment
• Clients complain etc
• Short legs etc

Organisational Competencies:

• Oral & Written Communication skills
• Good Interpersonal skills
• Confidentiality
• Must Possess good interpersonal relationship skill
• Functional Competencies
• Analytical skill
• Investigation skill
• Problem solving skill
• Negotiating Skills
• Understanding of the business environment and direction.

Requirements

• Possess minimum of OND/NCE and above in any field of study
• Minimum of Two years cognate experience in private security industry
• Must be able to drive
• Possess valid Driving License and Lasdri