Monitoring, Evaluation and Results Manager at British Council

Locations: Abuja, Kano or Port Harcourt
Role Type: Advisory, Policy and Expertise
Pay Band: 6
Duration: Indefinite
Reports to: Director Research

Role Purpose

• To provide support for business planning, monitoring and evaluation of results for the Senior Leadership Team (SLT) and operational teams to use to demonstrate impact and make continuous improvements.
• To support Director Research commission and manage research projects and disseminate the findings to key stakeholders and audience groups.  .
• To drill down and present data on request that supports business cases and proposals for investment in new products, projects and services.

This Role will

• Use  corporate monitoring and evaluation tools (i.e. the Results and Evidence Framework [REF] and other evaluation methods) to help teams  plan, monitor and present results on performance
• Contribute to research projects
• Help embed a culture of effective operational performance measurement and evaluation across the whole operation including all strategic business units (SBUs). 

Geopolitical/SBU/Function Overview

• By 2050 the population of Sub-Saharan Africa will be 2 billion people, with the majority living in an urban environment. The region will have a middle class the size of Europe. About 70% of the population is under the age of 25, and this demographic will grow at 15% year on year for the next 10 years. Generally the region is becoming more politically stable. There are on average 50 elections each year, many of which are more open and transparent than before. The majority of countries in SSA are developing economies. Gender inequality remains and life for women and girls on the continent remains challenging.
• In Nigeria, the British Council has a substantial portfolio of well-established and developing programmes that reach over 18% of the national population across the country. The ambition for 2020 is to reach an audience of over 100 million, which will be a substantial contribution to the British Council’s regional ambition. Central to achieving this is a standard Monitoring, Evaluation, Research and Learning structure that contribute high quality evidence of our impact to inform better programming across all our operations in Nigeria.

Main Accountabilities
Monitoring, Evaluation and Results:

• Contribute to planning targets for all operational projects and exams, by working with SLT / Strategic Business Unit leads and their teams
• Oversee data collection and collation for the corporate REF to ensure coherence and integrity of data and ethical collection and recording.
• Support inputting planning and results data on systems to organisational standards.
• Provide planning, monitoring and evaluation reports to Senior Leadership Team, SBUs and operational teams at key planning, review and results periods and as required 
• Track results on a consistent basis, analyse and provide feedback and evidence-based recommendations to the relevant teams.
• Provide M&E support and technical training to project staff and partners, as appropriate.
• Support Director Research in preparing quarterly and annual impact figure reports for British Council Nigeria.
• Manage and update map of project activities highlighting we the British Council work in Nigeria and the UK.

Research
Support the commissioning and dissemination of British Council research by gathering information, conducting desk reviews, and supporting the management of research projects. This will include:

• Drafting calls for tender and contracts using corporate templates and processes,
• Organising payments and managing budgets;
• Organising events to support dissemination of research outcomes
• Managing contracts with consultants and suppliers
• Organising and supporting meetings
• Organising the production of research reports
• Distributing briefs and communications to stakeholders
• Managing key contacts for the Research Team on the CRM database
• Supporting equality monitoring (DAF)

Communications:

• To contribute to the development and implementation of internal communications strategy through reporting to SLT and sharing of impact/success stories through various internal channels.
• Contribute to internal and external stakeholder management through providing up-to-date information to guide colleagues and partners on progress of projects.
• Supporting Director Research and the Information Knowledge Manager to maintain a resource bank of British Council research reports.

Professional Development:

• Actively engage in own continuous professional development.

Key Relationships
Internal:

• Director Research, All Senior Leadership Team, programmes and Exams staff, Regional Marketing, Communications team, Regional Evaluation Manager

External:

• None

Role Requirements
Threshold requirements:

1.) Passport requirements/ Right to work in country

• Right to live and work in Nigeria
• Assessment Stage: Shortlisting

2.) Direct contact or managing staff working with children?

• No
• Assessment Stage: N/a
• Notes: Some unsocial hours, weekend work and travel may be required.

Person Specification:  
Language requirements

Essential:

• Fluency in written and spoken English - Shortlisted candidates will either demonstrate they have met the required standard through presentation of an agreed English language certificate, or will be required to take the APTIS test and demonstrate a B2 level of English proficiency. 
• Assessment stage APTIS/IELTS

Qualifications
Essential:

• Bachelor’s Degree.

Desirable:

• Master’s degree with strong elements of Measurement & Evaluation
• Assessment Stage: Shortlisting

Role Specific Knowledge & Experience
Essential:

• Excellent data management skills - Capable of reviewing data and identifying cause and effect.
• At least five years’ experience in similar roles
• Strong expertise in analysing quantitative data and preparing sound academic reports
• Project and Contract Management.
• Financial Planning and Management 
• Assessment Stage: Shortlisting and/or interview

Desirable:

• Excellent knowledge of data analysis software e.g. SPSS, NVIVO
• Skill in monitoring Implementation of projects using data collection and collation tools 
• Assessment Stage: Shortlisting and/or interview 

British Council Core Skills
Analysing data & problems (Level 2) Uses data:

• Reviews available data and identifies cause and effect, and then chooses the best solution from a range of known alternatives.

Planning & Organising (Level 2) Plans ahead:

• Organises own work over weeks and months, or plans ahead for others, taking account of priorities and the impact on other people.

Using technology (Level 2) Operates as an advanced user:

• Works as an advanced practitioner in the use of office software and/or British Council standard and social media platforms and trains or coaches others in their use.

Communicating & Influencing (Level 2):

• Relates communications to circumstances
• Displays good listening, writing and speaking skills, setting out logical arguments clearly and adapting language and form of communication to meet the needs of different people/audiences.

Assessment Stage:

• Shortlisting and/or Interview.

British Council Behaviours 
Working together (more demanding):

• Ensuring that others benefit as well as me.

Being Accountable (more demanding):

• Putting the needs of the team or British Council ahead of my own.

Making it Happen (more demanding):

• Challenging myself and others to deliver and measure better results.

Assessment Stage;

• Interview

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Click here to download BC Behaviour (pdf)

Click here to download BC Core Skills (MS Word)