Job Vacancies at a Leading Consulting Firm

Description:

Our client is a renowned International Security firm offering services such as Fleet and Executive Journey management, Security Control Systems, Security and Risk Management Consulting with operational offices in Lagos, Abuja and Port Harcourt.

Job Category: Manage, Administer, Mentor

Department/Group:   Operations   

Travel Required:

Job Summary
The Regional Operations Manager (ROM) is responsible for managing his regions operations and personnels e.g. Operations Officer, Journey Management (JM) Coordinators, JM OPS Administrators, Fleet Supervisor, Commanders and Drivers, and is responsible for the operational fleet and office/base/compound/premises. He is in overall command of operations within his region which include Journey Management team of the company and its clients. Ensure Standard Operating Procedures are kept up to date and followed by operations personnel.

In addition, the ROM is responsible for overseeing and managing the regional budget, admin and administrators, approve or disapprove requests for purchasing, managing vendors, inspecting vehicles (fleet), maintenance of office/compound/base/premises, reporting to the General Manager and win new business with existing relationships or newly formed. S/He must ensure that all Journey Management vehicles are operational and that any/all incidents and accidents are reported.

Job Responsibilities:

• Manage all Journey Management tasks in assigned region
• Manage and oversee all Operational Staff
• Manage and administer the Operations Fleet
• Manage the Regional Operations Budget (all fascists)
• Respond to client requests and complaints
• Emergency & Crisis Management (ECM)
• Compile Contingency plans for day to day operations as well as VIP tasks
• Gather region and nationwide security information which will assist Operations personnel in their everyday duties
• Update SOPs and ensure Operation Staff are familiar with their duties
• Liaise with local Law Enforcement agencies (where applicable)
• Manage out of state movements and clients
• Hold weekly Operational meetings with key personnel
• Manage requests and supply of vehicle parts
• Manage and oversee all logistics related to Operations
• Compile Site Surveys, Risk Assessments, Risk Matrix and Security Reports when required
• Train all operations personnel (Coordinators, Administrators, Drivers and Commanders) regularly especially when there are new policies or changes in the everyday work-flow
• Support C-Track incidents and panic alarms by providing Armed Escort Response Teams
• Support Signal Tower and respond to incidents, panic alarms and burglary alarms by providing Armed Escort Response Teams
• Manage and mobilize armed escort teams during emergencies
• Roster leave rotations
• Roster attendance rosters
• Report any/all incidents to the General Manager
• Ensure daily attendance and inspection of Operations Staff is performed by Journey Management Coordinators
• Manage all Journey Management operations
• Handle and oversee Journey Management emergencies
• Coordinate Operations Officer, JM Coordinators, JM OPS Administrators, Commanders, Drivers, Fleet Maintenance Supervisor, detached to clients and Monitoring Operators
• Monitor, Manage and Oversee MOPOL movements
• Approve and sign MOPOL overtime sheets
• Inspect the Arrival & Departure logs which contain information for the following day’s Journey Management
• Double check all client JM requests
• Manage and Oversee Operations Fleet which include fueling, vehicle inspections, logging of fuel slips, vehicle maintenance, vehicle servicing and report any accidents or damage of Operations vehicles to the General Manager
• Manage, report and notarize incidents and accidents with regards to Operations Fleet
• Liaise with MOPOL Inspectors to provide manpower when required
• Manage all leave rotations (this include compiling monthly rosters for all Operations Staff)
• Ensure personnel strengths are maintained during public holidays
• Manage compound Guards
• Report to the General Manager any emergencies e.g. client “miss”, accident, etc.
• Ensure the Operations Room is always presentable and that all software and hardware, ACs, plugs, etc. are in a working condition. This includes HOTLINE mobile phones – charged with credit and data
• Ensure the Armed Escort standby team is ready 24/7 to mobilize in the event of an emergency within three (3) minutes
• Ensure the Armed Escort standby team perform their night patrols to client premises and report any incidents
• Ensure there is always a principal vehicle on standby at the International Airport from 09:00 till 20:00
• Inspect all log folders/files such as the key register periodically
• Inspect vehicle first-parade forms periodically
• Ensure JM Coordinators do inspection of vehicles returning from their tasks in the evening, and signing in of vehicle keys
• Ensure professional conduct from all Operations Staff towards clients and each other
• Perform random inspections: hygiene, uniform, vehicles, etc.
• Ensure control forms (vehicles, radios, equipment) are completed
• Perform random C-Track Panic Alarm tests of all OPS vehicles and report vehicle(s) not responding to the Technical Manager
• Visit out of state clients as part of client services and quality control
• Visit client sites where static guards and or MOPOL are present dedicated to Company
• Ensure the weekly report is send to the GM before Mondays
• Perform Close Protection to clients when required and available
• Develop reliable network of information sources and constantly monitor the general security situation in Nigeria by establishing and maintaining contact with national government law enforcement agencies, commercial and private organizations
• On call 24 hours/7 days per week

Requirements                                                                 

• Must have 10+ years Cognate experience in Security Operations and Fleet/Journey Management
• Must have First degree or a Post Graduate degree in any of the Social Sciences discipline
• Must be perceptive and should have an excellent communication skill
• Must have the ability to lead and manage a team.
• Ability to gather and analyse security information
• Compensation: Highly Competitive