Operations Area Manager at Transquisite Consulting

We are currently recruiting for an Area Manager to oversee the development of several education academies in Lagos. You will be passionate about the development of the Education Sector in developing communities and share the passion of creating an immense impact during community outreach activities and brand awareness engagement drives.

As the Area Manager, you would lead the continued growth of the brand in targeted areas and work side by side with individual Academy Managers to provide the leadership, mentorship, and individualised support needed to ensure that each of their sites delivers on their corporate objectives which includes the outreach of potential pupils, and meeting operational requirements as set by the Academic Director as well as deliver instructional excellence.

To achieve this, the Area Managers are based in the field, spending their days traveling from academy to academy ensuring each academy is meeting up to their financial, operational, and business continuity objectives.

RESPONSIBILITIES

• Academy oversight – supervise and mentor Academy Managers to ensure that financial, operational, and instructional goals are met, and any/all academy issues are resolved in a timely manner; helps recruit staff as needed
• Government and public relations – develop and maintain strong relationships with local government and community leaders to advocate for higher-quality education and promote the brand
• Customer relations – support the customer outreach and customer relations work of Academy Managers; engage with customers personally to stay tuned to the unique needs of each community; ensure that the academy delivers on the safe, conducive, and smart environment that parents expect
• Financial sustainability – ensure that all academies in your geographic area are growing and able pay all staff salaries and vendors on time by ensuring all pupils fees are paid on time and academy spending is on budget; conduct audits on spending and processes as needed
• Travel – commute between all of the academies in your area on a daily basis using public transport; depending on your area, you may be required to spend a significant amount of time away from home to meet the needs of academies

EXPERIENCE REQUIRED

• Proven leadership experience managing a large-scale community organisation or business including a large sense of personal responsibility, a dynamic ability to manage and motivate field-based staff, and the ability to be stern when needed; Experience as an Academy Manager highly preferred
• Prior success driving growth at a data-driven, customer-facing organisation
• Proven resilience handing the realities of on-the-ground operational challenges and ability to thrive in a fast-paced environment with multiple demands
• Strong familiarity of rural communities; you have lived or worked in low-income communities for several years and are accustomed to how communities work
• Experience and passion for education, social equality, community development, or community organising; experience working with local governments preferred
• Clear communication skills with impeccable written and spoken English and multiple local language skills (3+ languages preferred)
• A desire to grow personally and professionally, including the ability to quickly learn and follow the policies of a multinational organisation; internal promotions are encouraged
• 6 years’ work experience, Degree holders preferred
• Geographic flexibility, willing to move with the requirements of the organisation