Capacity Building Officer at iMMAP

Reports to: Program Manager
Length of Contract: 4 months (with possibility of extension based on availability of funding and performance)
Travel: With possible travel to Maiduguri

Background

• iMMAP has started a program to support the response to the ongoing crisis in Nigeria by strengthening the IM capacity of clusters' members in their response; advance the mechanism for regularly identifying needs of populations and to provide better data to the inter-coordination mechanism led by UN-OCHA.
• The target beneficiaries of this program are humanitarian partners (which are all sectors members) and the United Nations Office for Coordination of Humanitarian Affairs [UNOCHA] in its inter-cluster support role.

Purpose of the Position

• The Capacity Building Officer will be responsible for leading the institutional capacity building of the humanitarian partners in Nigeria, and will work closely with sectors' partners to identify IM capacity gaps, build and deliver series of tailored IM knowledge transfer workshops, and provide one-on-one support to respond to the identified needs.
• These workshops will gather participants from the NGOs, government and other stakeholders involved in the country's humanitarian response. They will focus on simple but efficient and useful IM tools and skill sets needed for effective data collection, analysis and reporting.

Role

• Under the direct supervision of iMMAP Program Manager, the successful candidate is responsible for providing capacity building activities such as workshops and learning sessions on information management tools to humanitarian organizations and clusters working in Nigeria.
• This role will assist in the development of the overall iMMAP strategy in enhancing collection, analysing and publishing information products under the current program.

Key Responsibilities, Tasks & Outputs
Capacity Building for Information Management:

• Design and conduct surveys to assess capacity and training needs of humanitarian organizations in the Northeast response;
• Develop goals and objectives for capacity building programmes targeting humanitarian organizations and based on identified organizational needs;
• Design and develop capacity building curriculums, syllabi, and training workshops;
• Organize and facilitate core and advanced IM trainings;
• Research, identify and develop new trainings on emerging tools and innovative humanitarian technologies that can improve efficiency of humanitarian organizations using information systems;
• Develop or identify training content or supporting resources such as presentations, practical exercises, and other supporting material;
• Conduct training evaluations for feedback and the identification of areas of improvement;
• Liaise with other iMMAP capacity building programmes and ensure consistency and standardization of activities and material where possible;
• Facilitate staff's ability to use existing and emerging technology to achieve organization's mission and objectives;
• Train and provide technical support to the identified staff as needed on all Information Management tools and processes;
• Provide mentorship and support within the scope of iMMAP capacity building plan;
• Any other duties as required.

Critical Interfaces:

• Closely coordinate and collaborate with all iMMAP IMOs in the country, on collating training requirements for INGOs, government counterparts, stakeholders, developing training materials and engaging partners located in Borno and Adamawa states (INGOs, Humanitarian stakeholders, etc);
• Comprehensive Capacity Building/Training Plan based on identified training needs for humanitarian organizations and NGOs working in the Northeast Nigeria;
• High quality training materials for workshops;
• Facilitation of training sessions to Humanitarian partners;
• Monitoring of training outcomes and identification of further training needs

Output:

• Relevant university degree or equivalent experience, preferably in information management;
• At least 3 years of relevant work experience and a background in non-profit, internationally-focused organizations with capacity building emphasizing information management;
• Thorough knowledge of the UN cluster system and how it operates. Experience in the recovery and resilience is desirable;
• Experience with designing and creating easy-to-use training contents for a range of humanitarian partners;
• A minimum of 3 years of progressively responsible experience in needs assessments, data management, mapping and visualization coaching and training.;

Competencies
Professional Competencies:
Generic Professional Competencies:

• Relevant university degree or equivalent experience, preferably in information management;
• At least 3 years of relevant work experience and a background in non-profit, internationally-focused organizations with capacity building emphasizing information management;
• Thorough knowledge of the UN cluster system and how it operates. Experience in the recovery and resilience is desirable;
• Experience with designing and creating easy-to-use training contents for a range of humanitarian partners;
• A minimum of 3 years of progressively responsible experience in needs assessments, data management, mapping and visualization coaching and training.

Context Related Skills, Knowledge and Experience:

• Communication: Speaks and writes clearly and effectively; listens to others, exhibits interest in having two-way communication; tailor’s language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed;
• Teamwork: Works collaboratively with colleagues to achieve organizational goals; is willing to learn from others;
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them with appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; meets timeline for delivery of products or services to client;
• Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology;
• Representation: Where appropriate, represent iMMAP in various fora;
• Maintain effective and positive contacts with the national and local government officials, international non-governmental organizations (NGOs), and donor agencies' officials, when required.

Behavioral Competencies:

• Ability to understand and adapt to complex and dynamic situations;
• Ability to work under pressure;
• Takes initiatives, manages own time and is self-motivating;
• Proven ability to work in teams;
• Flexible and creative.