Client Services Officer at Cookie Jar Gourmet Bakery

Job Description

• Sell or resolve problems, answer questions and correspondence, and complete reports associated to sales, orders, queries, complaints.
• Assess customers needs and provide assistance and information on product features; Advises customers by providing information on products.
• Contacts current and prospective customers to sell and explain products, perform account rounding and solicit new business within the market area.
• Prepares and presents proposals and quotes and recommends products based on customer needs.
• Assists customers and arranges payment terms in accordance with established guidelines.
• Prepares and calculates product sales, invoicing, commissions and other accounting-related functions.
• Creates and maintains computer files and queries for follow-up action.
• Provides administrative assistance and support where necessary.

Requirements

• SSCE/OND.
• Must me able to use Microsoft office (MS Word and MS Excel).