Head of Operations at Human Capacity Development Consultants (HCDC)

 Reports to: Managing Director

JOB DESCRIPTION
Objective:
The Head of Operations is responsible for providing administrative support to the CEO and other key executives as well as overseeing office management. Also oversee the production of goods and/or provision of services and ensures smooth administration of the company that meets the expectations and needs of customers and clients.

 Responsibilities

• Provide administrative support to the CEO, which includes calendar management, travel arrangements and expense reporting.
• Fields CEO phone calls and drafts emails and correspondence on her behalf.
• Serve as CEO’s liaison; assists CEO with tasks and errands as needed.
• Oversee deliveries/ships to clients as requested.
• Manage purchase of office furniture and equipment purchase/leases including: printer, fax, phones and computers.
• Oversee office supply and works with Admin on bakery collateral (menus, post its, ribbon, order forms) ordering process to ensure appropriate inventory levels.
• Oversee office maintenance, kitchen food/supplies, alarm system, & cleaning service.
• Responsible for office moves and new team member office set up.
• Oversee the implementation of Microsoft Outlook.
• Maintain company phone list, assigns email addresses, & manages email account.
• Serve as the Customer Service Manager.
• Prepare presentations for board, leadership training, etc.
• Send monthly anniversary cards, manager birthday flowers and cake servers.
• Order anniversary gifts.
• Maintain birthday and anniversary list of clients and send reminders to them.
• Arrange celebrations including holiday parties and manager appreciation day.
• Distribute pay checks.
• Assist with filing and data entry for Finance, Real Estate, Operations and HR departments.
• Other responsibilities assigned as required

Educational Background:

• Minimum of Bachelor’s degree from a recognized institution
• 5 years of executive admin support.
• Experience working in the hospitality or retail industry strongly preferred.
• Extensive knowledge of Facebook/Twitter/YouTube/Instagram/Pintrest and other cutting edge platforms.
• Proven ability to effectively manage multiple projects in a fast-paced, highly demanding environment.
• Highly organized, self-starter with excellent verbal and written communication skills.
• Collaborative, creative and flexible work style.
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint) and Web browsers.
•  Professional demeanor
• Well organized with attention to detail and ability to carry out tasks independently
• Ability to meet deadlines
• Self-Motivation,
• Networking,
• Idea Presentation,
• Strong Customer-Service Skills,
• Enthusiasm,
• Detail-Oriented,
• Collaboration

go to method of application »

 Reports to: Managing Director

JOB DESCRIPTION
Objective:
The Head of Operations is responsible for providing administrative support to the CEO and other key executives as well as overseeing office management. Also oversee the production of goods and/or provision of services and ensures smooth administration of the company that meets the expectations and needs of customers and clients.

 Responsibilities

• Provide administrative support to the CEO, which includes calendar management, travel arrangements and expense reporting.
• Fields CEO phone calls and drafts emails and correspondence on her behalf.
• Serve as CEO’s liaison; assists CEO with tasks and errands as needed.
• Oversee deliveries/ships to clients as requested.
• Manage purchase of office furniture and equipment purchase/leases including: printer, fax, phones and computers.
• Oversee office supply and works with Admin on bakery collateral (menus, post its, ribbon, order forms) ordering process to ensure appropriate inventory levels.
• Oversee office maintenance, kitchen food/supplies, alarm system, & cleaning service.
• Responsible for office moves and new team member office set up.
• Oversee the implementation of Microsoft Outlook.
• Maintain company phone list, assigns email addresses, & manages email account.
• Serve as the Customer Service Manager.
• Prepare presentations for board, leadership training, etc.
• Send monthly anniversary cards, manager birthday flowers and cake servers.
• Order anniversary gifts.
• Maintain birthday and anniversary list of clients and send reminders to them.
• Arrange celebrations including holiday parties and manager appreciation day.
• Distribute pay checks.
• Assist with filing and data entry for Finance, Real Estate, Operations and HR departments.
• Other responsibilities assigned as required

Educational Background:

• Minimum of Bachelor’s degree from a recognized institution
• 5 years of executive admin support.
• Experience working in the hospitality or retail industry strongly preferred.
• Extensive knowledge of Facebook/Twitter/YouTube/Instagram/Pintrest and other cutting edge platforms.
• Proven ability to effectively manage multiple projects in a fast-paced, highly demanding environment.
• Highly organized, self-starter with excellent verbal and written communication skills.
• Collaborative, creative and flexible work style.
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint) and Web browsers.
•  Professional demeanor
• Well organized with attention to detail and ability to carry out tasks independently
• Ability to meet deadlines
• Self-Motivation,
• Networking,
• Idea Presentation,
• Strong Customer-Service Skills,
• Enthusiasm,
• Detail-Oriented,
• Collaboration

go to method of application »

 Reports to: Managing Director

JOB DESCRIPTION
Objective:
The Head of Operations is responsible for providing administrative support to the CEO and other key executives as well as overseeing office management. Also oversee the production of goods and/or provision of services and ensures smooth administration of the company that meets the expectations and needs of customers and clients.

 Responsibilities

• Provide administrative support to the CEO, which includes calendar management, travel arrangements and expense reporting.
• Fields CEO phone calls and drafts emails and correspondence on her behalf.
• Serve as CEO’s liaison; assists CEO with tasks and errands as needed.
• Oversee deliveries/ships to clients as requested.
• Manage purchase of office furniture and equipment purchase/leases including: printer, fax, phones and computers.
• Oversee office supply and works with Admin on bakery collateral (menus, post its, ribbon, order forms) ordering process to ensure appropriate inventory levels.
• Oversee office maintenance, kitchen food/supplies, alarm system, & cleaning service.
• Responsible for office moves and new team member office set up.
• Oversee the implementation of Microsoft Outlook.
• Maintain company phone list, assigns email addresses, & manages email account.
• Serve as the Customer Service Manager.
• Prepare presentations for board, leadership training, etc.
• Send monthly anniversary cards, manager birthday flowers and cake servers.
• Order anniversary gifts.
• Maintain birthday and anniversary list of clients and send reminders to them.
• Arrange celebrations including holiday parties and manager appreciation day.
• Distribute pay checks.
• Assist with filing and data entry for Finance, Real Estate, Operations and HR departments.
• Other responsibilities assigned as required

Educational Background:

• Minimum of Bachelor’s degree from a recognized institution
• 5 years of executive admin support.
• Experience working in the hospitality or retail industry strongly preferred.
• Extensive knowledge of Facebook/Twitter/YouTube/Instagram/Pintrest and other cutting edge platforms.
• Proven ability to effectively manage multiple projects in a fast-paced, highly demanding environment.
• Highly organized, self-starter with excellent verbal and written communication skills.
• Collaborative, creative and flexible work style.
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint) and Web browsers.
•  Professional demeanor
• Well organized with attention to detail and ability to carry out tasks independently
• Ability to meet deadlines
• Self-Motivation,
• Networking,
• Idea Presentation,
• Strong Customer-Service Skills,
• Enthusiasm,
• Detail-Oriented,
• Collaboration