Business Strategy Analyst at Universal Careers

Roles and  Responsibilities

• Provides analytic support by coordinating data extraction from various databases and data interpretation.
• Perform feasibility analysis, scope projects, and work closely with management to develop mid to long term corporate strategy for the Organization
• Identify market forces that would shape the future of the Organization’s sector and advise on responsive business strategy
• Proactively identify opportunities for growth; make presentations on implications and business requirements to management
• Conducted industry and company wide research and apply analytics to assess consumer trends and behaviours for the Organization
• Use advanced visualization in presenting route-to-market strategy
• Perform financial, business case, statistical and other quantitative analyses
• Source, update and analyze market competitive information to determine state of the Organization’s competitive positioning.
• Identify opportunities to develop new consumer insights, increase ROI, acquisition and engagement in all key channels
• Own the delivery of insight, business intelligence and analytics across the business units, making recommendations and implementing improvements to current business practice.
• Develop a thorough understanding of customer data to maximize the benefit of customer insight (e.g. increase revenues, reduce cost and churn)
• Apply advanced research and data sourcing skills to strategic analysis in a way that influences decision making and strategic priorities
• Work with business units to define appropriate KPIs including net promoter score, life-time value metrics, churn and engagement rates and other performance metrics
• Recommended company initiatives to address issues identified from data analysis and maximise value
• Organize and facilitate workshops to update relevant stakeholders across departments on trends and implications of consumer behaviour
• Design, co-create and deploy several macro-enabled toolkits to improve business process for the Organisation
• Collect and analyze primary data for the purpose of identifying value gap in revenue generation for the Organisation

Requirements

• 5-8 years of experience working as a data analyst or business data analyst
• Management Consultancy experience is an added advantage
• 3+ years experience in Access, Excel(Advanced), Visio, and MS Project
• 3+ years of customer interfacing experience – project oversight, customer presentation.
• 3+ years SQL knowledge – T-SQL, Tables, Views
• Excellent communication skills (written and verbal
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Strong knowledge of and experience with reporting packages (Business Objects etc.).
• Advanced Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc.)
• Strong analytical skills with the ability to collect, organise, analyze, and disseminate significant amounts of information with attention to detail and  accuracy
• Adept at queries, report writing and presenting findings
• B.Sc. in Mathematics, Economics, Computer Science, Information Management or Statistics
• Excellent communication skills (Written & Verbal)