Cashier at Bet9ja

Job Description

• To deliver outstanding customer service to all customers that attend the premises
• Provide and efficient and timely service at the counter to all customers
• To provide a comprehensive advice and support to customers queries
• Sound product knowledge, of all Bet9ja products.
• Represent Bet9ja in a positive and constructive manner.
• Protect the interest/monies of Bet9ja.
• Interact with our customers and sell betting opportunities.
• Learn and understand new products and positively engage with our customers to ensure they are successful.
• To take ownership of the business and ensure any issues in the shop whether technical, fabric or staff related is reported in a timely manner to the appropriate line manager or department.
• At all times to follow the rules and procedures of Bet9a and ensure you are familiar with them.
• To adhere to the rules and guidelines in the Shop Manual
• To be a positive and constructive member of the team, supporting and sharing to ensure the shop standards and delivery are improved as a team, not just an individual.
• To ensure the business trades in a responsible and professional manner, adhering to all legal and social responsibilities.
• To ensure at all times you deliver your best, focused, efficient and adding value to the business.
• To identify support and training needs, taking ownership and responsibility for your own training and development.

Required Experience/Qualifications

• Minimum Educational Qualification - OND (Ordinary National Diploma) or equivalent.
• Previous Cashier experience in handling and cash management.
• Previous retail experience (desirable).
• Good communication and written skills.
• Experience of working in a customer service environment.
• Working knowledge of computer ( including word and excel).
• Good customer service skills.
• Interest and basic knowledge in sport (desirable).
• Ability to be adaptable and flexible.
• Ability to use own initiative.
• Ability to be a team player.