User Experience Designer at Stanbic IBTC

Job ID: 20105
Job Sector: Information Technology and Services

Job Details

• Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

• To lead Stanbic IBTC Group initiatives in the development of responsive web and mobile application designs and wireframe development.
• To support the delivery of usability testing, user interface design, interaction designs and user research.

Key Responsibilities/Accountabilities
Liaise with stakeholders to design concepts and deliverables that meet business requirements:

• Present design solutions to business representatives and other stakeholders for approval
• Collaborate with teams such as marketing and sales to understand user needs and business requirements
• Conceptualize, design, and communicate user-centered design solutions

Test design work in testing and production environments for style/quality/adherence to specifications:

• Use interaction design to create and deliver innovative end-to-end experiences across multiple platforms which balance customer needs, business goals and technological realities across the ecosystem
• Facilitate development of product prototypes for usability testing and proof-of-concept purpose
• Operate effectively within an iterative design team, managing UX responsibilities against defined milestones and plan

Conduct usability testing to evaluate a product by testing it on users:

• Create scenario wherein the user performs a list of tasks using the product
• Utilise other test instruments such as scripted instructions ,pre and post-test questionnaires to gather feedback
• Produce reports to the Digital Lead and communicate findings and designs to team members

Conduct user research focusing on understanding user behaviours, needs, and motivations:

• Incorporate experimental and observational research methods to judge the design, development and refinement of a product.
• Collaborate with developers in all stages of product creation and idealization
• Produce reports to the Digital lead and communicate findings to team members

Create user interface designs for computers and mobile devices:

• Design user interfaces for computers and mobile devices with the focus of maximising usability and user experience.
• Create paper sketch designs
• Transform paper sketch to electronic designs using Photoshop

Preferred Qualification and Experience

• First Degree in Design Studies or any of the Numerate Sciences

Knowledge/Technical Skills/Expertise:

• Knowledge of key channels and platforms, with experience in areas of mobile, portable, dedicated, web, or native mobile design