Channel Account Manager at EarthStream

Job description

• Deliver weekly, monthly, quarterly and annual revenue performance in line with business expectations and ensuring that our customer received an exceptional experience.
• Ensuring achievement of revenue targets and consistently performing against KPIs and Departmental Standards
• Ensure Business Partners are aware of all new product releases, offers and incentives, marketing materials and any relevant issues from the wider market place.
• Work with our Business Partners to accurately record, update and forecast all sales pipeline and opportunities to a high standard, in line with the sales methodology.
• Proactively encouraging growth and development within a defined base of customers
• Attend new business appointments.
• Promote the portfolio of products to potential customers.
• Generate new business referrals.
• Follow the company’s defined best practice in relation to sales and customer contact.
• Liaise with Business Partners and complete handovers in relation to new business.
• Maintain a strong understanding of third party solutions.
• Ensure that accurate forecasting and effective pipeline management is delivered.
• Ensure Business Partners are aware of all new product releases, offers and incentives, marketing materials and any relevant issues from the wider market place.
• Take responsibility for maintaining their own product and procedural knowledge
• Provide sales support to both internal and external customers.
• Ensure that feedback is relayed to Channel Sales Manager should any of the standards or procedures require change due to system or business requirements.
• Any other duties as instructed by the Channel Sales Manager within the parameters of the role.
• Maximise all cross sell opportunities
• Maximise sales conversion ratios in line with business expectations.
• Support Channel Sales Manager (Indirect) to deliver initiatives outlined in our annual business plan.
• Maintain and Develop close working relationships with other key internal stakeholders.
• To provide accurate pricing and information across the range of products.
• Manage partners in line with GPP

Requirements:

• Minimum of 8 years business experience or relevant/similar degree
• Strong understanding and proven direct mid-market sales.
• Results orientated, highly organised and driven to succeed.
• Strong customer focus and high level customer service ethics.
• Highly autonomous with the ability to work on own initiative.
• Able to confidently articulate complex business solutions.